Holiday Inn College Park

I'm done. I have been staying here every week recently this year. I have been coming to College Park, MD since March of 2024 staying at either this Holiday Inn or Holiday Inn express down the street. This place is in need of a serious renovation. The biggest pain is the bus loads of kids. It is almost like a high school staying here. I go to the gym at night. There are 12-18 year old kids in it playing around each night like it's some high school locker room. The noise levels are such a pain. One day kids are running down the hall way banging on random doors yelling "room service". Last night was the last straw. I am woke up at 2 AM listening to kids yelling across and in the hallway. I can't stay in a high school dormitory while I do business travel. Each week is are multiple bus loads of kids. If your a business traveler, stay away.

They had two cars in the parking lot sitting on crates. All 4 wheels were stolen..Ask the fron desk about it. Beware!

We recently stayed at the Holiday Inn College Park as part of a group, and the experience was disappointing from start to finish. Before even arriving, I had a few basic questions related to our group stay. Unfortunately, the interaction with “Michelle,” who presented herself as a manager (but was later identified as a front desk supervisor), was unhelpful and dismissive. We were repeatedly told that only the group organizer could speak with them, and despite requesting a call from ownership, no one ever followed up. Once on-site, the experience didn’t improve. While a few front desk staff members were pleasant, others seemed poorly informed and unable to assist with basic questions. Parking was a major issue. The lot was completely full every night, and we were actually told to park in no-parking zones along the curb because there were no available spaces. For a hotel accommodating groups, this is completely unacceptable. The condition of the hotel itself was also below expectations. The carpets were dirty, and the rooms were extremely small compared to other hotels we regularly stay in for hockey tournaments. We travel often for sports and stay in hotels frequently, and this was one of the worst experiences we’ve had. Based on this stay, we would not return and would think twice before booking another Holiday Inn.