review-bg-image

Reviews from Guests

2.0/5

tripadvisor

78

Reviews

from real guests

Dream61830

1

/

5

Travelers BEWARE!! Traveled from NJ to Mass. to attend a concert at Gillette Stadium. We had booked this place of business( I can't call this a hotel) as EVERYTHING else was sold out. Since we were attending a concert and didn't want to make the 5+ hour trip back, it would have to do. I booked this through Priceline. Again travelers BEWARE! Upon arriving the room smelled of concentrated urine. We were running late and figured we would deal with it when we returned. After the concert we returned to the room and turned on the lights. It was then, when things really came alive. The room was infested with cockroaches. After speaking with the management/ office they advised us to be patient and that they would get a fumigation team in there... wha.. wha.. a WHAT??? We packed up our things threw them in the outside of our truck and left Reached out to PRICELINE and they said we would have had to cancel 2 days prior to get a refund according to the policy. ( I wonder if the policy mentions exclusions for roaches? ) Priceline told us the hotel would have to refund the $$$. Called the hotel and they flipped it back on Priceline. Called PRICELINE back, and was told to call the hotel. This carousel was making me dizzy. End of story. There will be NO REFUND from either party, so I must now dispute with credit card company. I don't usually leave reviews, but it's the principal here. They both had an opportunity to make this right, but they fell short. So first thing Monday morning, I'm contacting the board of health. I will be making countless phone calls to the town hall, and will be speaking to any and everyone who will listen. DO NOT STAY HERE!!! YOU HAVE BEEN WARNED! PRICELINE DO BETTER!!!

Esperenza

4

/

5

The overall visit was ok. I had a few problems I encountered and the way they handled it wasn’t as professional as expected. The property is maintained well enough. You definitely get what you pay for.

ssbsings

2

/

5

This is no longer a days inn and no longer has breakfast. It needs total redoing. The hallway is hot, bathroom tile grout is dirty. The air conditioner is effective but very noisy. The family that has taken it over is helpful and friendly. They are doing their best to keep it clean.

Facilities Details

Free Parking

Free Wifi

Smoke-free property

On-site accessible self parking

Vending machine

24-Hour Front Desk

2 Available Room Types

Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Premium Room, 1 King Bed

Premium Room, 1 King Bed

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Microwave

Microwave

Daily newspaper

Daily newspaper

Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Microwave

Microwave

Daily newspaper

Daily newspaper

Facilities Details

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking