Motel 6 Benton Harbor

I booked this hotel through Priceline (all of the Priceline people were excellent). I asked to book a hotel where I could have a late check out due to work constraints (night shift as a health care worker), the Priceline member called this hotel, spoke with one of the staff, and told me that a late check out would not be a problem and I was given the rate. When I arrive, they don’t see the reservation and rebook it (and charge me again, Priceline refunded me for theirs, again excellent customer service on their part). The day of the late check out, I go to the staff to confirm it and am told I must leave at the normal checkout time (11am) even though I was told I could stay till 6pm. Since there are no other options, I’m forced to pay for another night. Absolutely terrible service from the staff here. Finally, my room smelled like smoke (a non-smoking room). Don’t stay here.

The rooms are horrible. Busted bathroom door. Bugs and many issues There was noisy people outside all night. Just an overall bad experience

I really enjoyed my stay and extended stay. The only issue was not with the hotel itself. I recognized that and the staff,owners and presentation was top notch. For the price I couldn't be happier with my time.