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Reviews from Guests

2.0/5

tripadvisor

49

Reviews

from real guests

285arniee

1

/

5

Northwinds Motel is one of 4 side by side motels that operate through one office. Outdoor sign advertised a price of $69.00, we paid more than double. As I unlocked the door I heard voices, the TV was left on! Immediately noticed the room stunk, it wasn't even close to being clean, some type of electrical cord left on the bed, mold in the shower that is about the size of a broom closet. It was mid 40 degrees outside and the heater did not work. My wife got a whiff and said we were not spending the night in that room! I returned to the office and requested a refund or a different, cleaned room. Attendant yelled at me for using that tone of voice and said she would call 911 (apparently she deemed me a threat). I started to repeat the issues with more detail but before I even finished the second detail she again told me to not use that tone of voice and again mentioned calling 911. I tossed the key on the desk and walked out. As I got near my vehicle she exited the office and once again threatened to call 911, I told her to call them! We got in our vehicle and drove nearly 300 miles back home. What we had hoped to be a pleasant 10th anniversary getaway was short lived. And because of previous similar and other experiences we will NEVER visit Mackinaw City again!

JS27Artist

1

/

5

If there were zero stars that is what this rating would be. Dark, sketchy, dirt parking. No office, you need to go to a different hotel to check in and a different one to check out. The bed was broken, stained linens, gross shower we didn't use. We used our own sleeping bags on top of the beds they were so bad. The safety lock was hanging off the hinges, dirty floors. If it had not been midnight upon arrival there is no way we would have stayed here. I called and tried to get a refund for this place and they are now ignoring my calls. I told him all of the issues, he said he would look into it and call me back. Never called and won't answer now. Do not waste your money here.

N4476KElynnk

2

/

5

Has to be better places than this for $169 on a Friday night! We went to Northwinds first and it look deserted, and the sign said to check in at another motel. We were given the choice to stay a the original motel where there was no one in sight or at the one where we checked in so we chose the one where there were people. The bed was good. That's about it. She mentioned that the room had been newly painted but the outside needed painted badly- an understatement! The desk person was really nice, pretty view. Room: no closet. dead bugs everywhere including smashed on the wall. Bathroom was not very clean in general and then there were the dead bugs all over the floor and on the walls. Only one light worked in the bathroom, other lightbulb was missing completely and the third was burned out. For the money-I would have expected better.

Facilities Details

Free Parking

Smoke-free property

Ticket Service

Indoor Pool

Accessible route to the registration desk

Outdoor Pool

4 Available Room Types

Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Towels

Towels

Daily housekeeping

Daily housekeeping

Heating

Heating

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Exterior corridor

Exterior corridor

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

2 Queen Lakefront with Private Deck
2 Queen Lakefront with Private Deck
2 Queen Lakefront with Private Deck
2 Queen Lakefront with Private Deck
2 Queen Lakefront with Private Deck
2 Queen Lakefront with Private Deck

2 Queen Lakefront with Private Deck

Towels

Towels

Daily housekeeping

Daily housekeeping

Heating

Heating

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Exterior corridor

Exterior corridor

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Towels

Towels

Daily housekeeping

Daily housekeeping

Heating

Heating

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Exterior corridor

Exterior corridor

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

1 Queen Lakefront with Private Deck
1 Queen Lakefront with Private Deck

1 Queen Lakefront with Private Deck

Towels

Towels

Daily housekeeping

Daily housekeeping

Heating

Heating

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Exterior corridor

Exterior corridor

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Facilities Details

Pool and Spa

Indoor Pool

Outdoor Pool

Parking and Transportation

Free Parking

Front Desk Services

Ticket Service

Entertainment and Family Services

Smoke-free property

Miscellaneous

Accessible route to the registration desk