Holiday Inn Express Detroit-Warren/General Motors Technology Center

I stayed at this hotel for one night. The room was spacious and clean. The bed was comfortable. Breakfast had plenty of hot and cold options.

Kari is one in a million I tell you. She was so attentive and accommodating and friendly. What a pleasurable check-in experience. My room was clean and comfortable and quiet. Great location with plenty of places to eat around. Highly recommend this hotel.

This hotel has serious issues. First, the constant parties between 3-7 PM with paper-thin walls made it impossible to rest. But the real shock was how they handled my colleague’s lost items—two rings left on the bathroom floor (one of deep sentimental value). Despite reporting it within two hours of checkout, the staff insisted nothing was found. I went to inquire was ignored for 30 minutes before being dismissed with a curt “nothing left in the room.” No effort to investigate, no accountability. The hotel has an obligation to supervise the safety of guests' belongings. Although the colleague left his belongings behind when checking out, this is definitely not the behavior and attitude of a responsible hotel and staff in handling the matter. Shame on this hotel.