Comfort Inn

We stayed in Mankato Quality Inn on Aug.3, 2024. It was not the best room we have stayed at. We noted bedspread stains. The tub and toilet had not been scrubbed for some time. We had one washcloth but did not notice until shower time in the morning. The electrical outlets were not “tight” enough to hold the plug in place for charging phones and watches overnight. The breakfast area was low on supplies (eggs, cream cheese, peanut butter). No one tended to the area for cleaning or restocking while we ate and that was at 7:30 with more than an hour of serving time remaining. The hot tubs jets were not working . We were not notified of this at check in. No one was at the desk at check out. This has all been shared with Quality Inn on the day of our check out via their email to us checking on our stay. There are many hotels close by to choose from for our next stay.

During check-in, the registration assistant took out his phone and was aiming it at my credit card and ID while speaking in another language. I could not tell if he was taking pictures, but it felt very shady. Then another man came out of a back room and completed our registration. Our initial room had broken interior locks and a strong mold odor. After requesting a change, the next room lacked the mold smell but had a soiled bedspread (with an unfortunate outline of a woman's nether region...Use your imagination), and yellowed sheets with holes. The bathroom towels were yellow and stained, and the door frame had an unsettling substance. As I exited through the back door of the hotel, a lady warned me about roaches. I slept on my own blanket after stripping the bed linens. Overall, this was the dirtiest hotel experience I’ve ever encountered. It was midnight and we did not feel like hunting for another hotel room at that time, so we slept there against our better judgment.

This was the worst hotel experience I have ever had. We did not stay the night it was disgusting!!! First off, we mentioned some one in our family has an dog allergy and we asked if we could be away from any animal excepting rooms. The guy assured us there would not be an issue. However there was dog hair everywhere. Fingerprints all over the mirrors and headboards. There was mold on the shower curtain and the bathroom was overall very dirty and Rusty. We then asked to be moved rooms due to the allergy in our family and we got another room that was even worse than the first there was mold and hair all over the shower and curtain. There was food and fingernails all in the mattress there is hair on the sheets, still dog hair in the room. We went to the front desk to ask the receptionist (Who happened to be the manager) If this room was up to the hotels standards, he said "No it's not but I think you should find a different hotel to stay at because I am feeling tired and did not want to deal with this". This was a very disappointing hotel to say the least. I am very happy we decided to stay somewhere else. Will not be booking choice in the further!