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Reviews from Guests

3.0/5

tripadvisor

58

Reviews

from real guests

Getaway30395606968

1

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5

First off...the listing is misleading. There is no breakfast (anymore...used to be an amenity)...as well as no pool. The rooms are semi clean and smell of mildew. The staff used to be phenomenal, but (I think?) new ownership took over and fired everyone that wasn't of a particular race (their own)...now everyone is so rude (with the exception of one guy he is very professional and kind). And hope you don't have to do any laundry while you're staying there...the machines take your money and won't start and they're adamant on no refunds yet still keep non working washer and dryers in their guest laundry room. A total rip off of $4 per load to an unsuspecting guest. The halls smell 24/7 of marijuana and condoms are usually always stuck outside to the pavement (so gross!!) Been staying here for a few months looking for a home rental in the process so I have an overall personal experience of the stay here. One would ask why I choose to stay if the experience is horrible...well I ask myself this everyday. The ONLY reason is the price. God send us a miracle and get us outta here!!

andrewbI2009DM

4

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5

My wife, 2 yr old daughter and myself stayed here and it was much better than I was expecting. I had been to the property before in the past and was surprised at how much better it was than in the past. The staff is friendly and helpful, the room was clean, it was quiet, and the breakfast area had options and was good. Best thing, the price was great. Much lower than other properties I've stayed at in the area, and a better room. Would recommend

NWA_VP

1

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5

Took a chance on this, with few last-minute options. There were all kinds of issues.Linens appeared to be clean, but the floors were pretty bad. Lighting was bad in the room and worse in the bathroom. Paint peeling in the bathroom. Stained sofa. WiFi only had an internet connection about 5 minutes at a time, then it would go dead. You’d still be connected, just without a connection. Also, I really needed to print something. The ‘business center’ is just an old computer at an old desk in the lobby. There’s a printer at the counter, but they have no way to print anything... It’s a bit early in the year for a pool, but it looks small, maybe 12’ by 12’. I thought it was a hot tub, at first. Breakfast was limited. I left early each morning, but it was set up fairly early. There were a few good things. The linens were clean, the self-service laundry had several washers and dryers available. The mini fridge was larger than you find in most hotels and had an modest freezer, in addition to the fridge. The mattress was really soft and felt like it wouldn’t support much weight, but I actually slept pretty well (once I turned the extremely noisy air unit off). This place had quite a few good reviews, but I’m not sure why. My guess is that they put some money into it a while back, and it may have been okay. But, lack of care over the last few years has led to quite a few issues. I’d suggest staying elsewhere. Magnolia Inn, next door, may be a bit nicer and a bit cheaper, but your best bet is probably to book early, spend a bit more, and stay at one of the higher end chain hotels.