Savannah House Hotel

disappointed with customer service, woman on the front desk was not so friendly and flexible with time, asked if we could have at least 30minutes extension before we check out, and she completely refused and declined it while she was chomping on her ice..not very friendly and her customer service skills needs to be upgraded.. the person in the breakfast area deserves to have a raise and needs to be placed in the front desk.. she knows how to treat people well, very friendly and attentive.. she should probably teach the woman in the front desk how customer service is done..she is very friendly and efficient and you know that she genuinely cares about her job and the people around… the room smelled a bit from the carpet like a sharp pungent smelling, musty and stuffy.. very aggressive banging on the door at 11 for checkout.. we couldnt even check in at 12 or 1 pm since the room was not ready..and they cant extend a 30minute late check out for 11:30.. i would say find somewhere else to stay.. if not for that nice woman at the breakfast area this place wouldnt be good.. price was good but the room smelled old and musty..there is parking in the hotel. breakfast is good

My family of four adults stayed July 3-4th and this hotel was the best choice, especially for the price. Everything was clean, staff was great, especially the evening server for our delicious cobbler and ice cream desert and the morning staff with a wonderful full course breakfast! We were in a separate building, but it had its own hospitality room as well as a small lobby with comfortable seating and a library.

Friendly staff. Clean hotel. Nice breakfast - a step above the normal free hotel breakfast. And cobbler, cookies and ice cream served at 8:30 every night.