Comfort Inn (Lees Summit)

Management is trashy here and if you make a complaint to them, they won't accept it and will become rude and disrespectful. to you, although other staff are nice. I got sick after eating the waffles and when I reported this to management, I was treated in a very hostile way by them. Management are trashy people and you don't want to stay here. Breakfast is pretty bad to start off with, with their only offering cereal and self-made waffles, and nothing else, and I got sick after eating the waffles. They have no elevator here. This is not a good place to stay.

The front desk ladies were very kind and professional. The cleanliness of the place was outstanding, and checking in and out was smooth. The only complaint is if checkout time is at 11:00 a.m. why is housekeeping knocking on your door continuously at 10:30 am??

Terrible, terrible experience with Sarah, the assitant mgr at this hotel - I am an owner of a travel company, having been in business for more than 40 years. I made the reservation via our Wyndham Link, same as always. Sara would NOT check my guests in without a copy of the front and back of the credit card. When I explained that was not possible, Sara proceeded to tell me that she didn't need me how to tell her how to do her job. We asked to cxl the reservation, she ok'd it, but then WOULDN"T cxl the reservation. SHe said I had to do it thru WYNDHAM. When I called Wyndham (877-999-3223), I was told it was too late to cxl. MADDENING!!!!!!!!!!!!! So they are ok with charging the credit card if the guests DON'T stay, but they wouldn't let me clients in and charge the client? Does this make any sense? I would NEVER EVER speak to a client the way that Sara spoke with me. Good for her, she let these clients walk out the door to the HIEXPRESS. I guess she thinks she "won" - TERRIBLE! I did complain to our Wyndham National representative as well.