Embassy Suites St. Louis / St. Charles

William Davis was incredible, very helpful ! Even went above and beyond to makes sure me and the children’s stay was exceptional

Staff treat guests poorly, allowing some to bring in outside food and alcohol while opening targeting and humiliating others for the same.

Room AC did not get room below 73 degrees. Reported to hotel and no action taken. Had to place hot wash cloth on thermostat to get AC to kick on. Hotel was full of youth sports teams and very loud. Would not recommend this hotel for business travel.