Townhouse Inn of Hamilton

We stayed on the first floor, and the room smelled like a wet dog from the moment we walked in. All night long, it sounded like a herd of horses was stampeding above us. Zero peace, zero rest. Not recommended for anyone looking to relax, sleep, or enjoy their stay.

Bed was terrible. It had some sort of thick plastic, lumpy, noisy, flat topper that tended to bunch up during the night. Simply awful. Furniture all consisted of wood grain contact paper over particle board. Flooring was vinyl plank with no carpet whatsoever. Bathroom was tiny. Room service was non-existent until the last day of the stay. According to them, this is Quality Inn corporate "policy." Rooms are serviced only once every three days. Ridiculous. I had to ask for a plastic trashcan liners and physically hand them the trash so it could be taken out. I had to ask for a fresh towel every day. For a room rate of about $200 per day, at a very minimum, one should expect the trash should be taken on a daily basis and a replacement towel provided. I can handle making the bed. This is not the pandemic, so please stop with the disgraceful excuse for no service. If this hotel wants to change the level of service to once every three days, then it should lower its rates on the "no-service" dates to match. The actual fact is that I would have gotten better room service and at an overall better rate had I checked out and then checked back in to the hotel on a daily basis. That said, Hamilton is an absolutely terrific place to both visit and live. Great food and friendly people. However, unless you have a real need to stay longer than one day at a time, I strongly suggest you stay elsewhere.

We stayed here on 2/28, and it was terrible! It took a very long time for the front desk person to check us in, we were the only ones at the desk at the time. There was a high school basketball tournament on this weekend, and several teams staying here. It was very loud. When asked if we wanted up or down stairs, we asked what would be quieter. We were told upstairs. We were then put in a room that shared 2 walls with poorly supervised teens, running up and down the hallway. There was a physical fight between 2 teenage girls in the stairwell, that the night person did nothing about. It moved outside, under our window. We got little to no sleep due to the noise. I don't recommend staying at this location. Very frustrated by the experience, and lack of consideration for other guests. The rooms were clean, which is a plus. Overall, just not a pleasant stay