Econo Lodge West Dodge

The room had a lot of little issues, such as missing tiles, holes in rug, etc, but I have come to expect such things at the lowest cost place in town, especially major cities like Omaha. Front desk people could have been sharper when I tried to get basic questions answered, and seemed incompetent/indifferent.

This review was just posted on the Choice Hotel web site as this is now a Rodeway Inn and no longer Econolodge on our visit of 6/23/17 On a recent 12-day road trip, we stayed exclusively at Choice Hotels as we have always found them to be good quality for the price and especially easy to book on the fly while traveling. We do realize that there is a range of quality within the chain with regard to services and amenities. Our last night we elected to stay at a Rodeway Inn, a lower end choice. However, what we found was a travesty for any ‘chain’ hotel. Choice Hotels should be ashamed to have their name on this property. Let me say before continuing, that the desk clerk (the only employee we saw) was MOST accommodating and helpful. Unless he is the owner, he should not be held responsible in any way for our terrible experience. We approached our room through a dark, dirty and crumbling stairway past storage rooms that should have been locked but the doors were broken. Opening the door, we were assailed with the heavy, horrible smell of smoke. Calling the desk, we were informed that we had requested a ‘smoking room’ and he promptly came to spray the room. The effort only made the smoke ‘sweet’ but really did nothing to eliminate it. I cannot dispute whether I requested smoking or not. Our experience, however, was that many/most of the hotels were non-smoking facilities, so I probably didn’t pay must attention. It was not possible to air out the room as there were no window screens on this particular room, others had them. The windows were covered by some ratty looking drapes, hanging by only half of their hooks. The drapes could not be closed and I had to use Band-Aids to close them for any privacy. We had already requested a room change but were told that nothing else was available as they (and many other hotels) were sold out due to a baseball tournament in town. At 7:30 pm there was no point attempting to find another location. If these had been the only things wrong with the room, I never would have taken the time to write such a lengthy review. But to continue with things that we found considerably objectionable: 2 nightstands, one had no drawer just an empty hole; repainted bath tub that was rift with peeling paint and chips’ ; shower curtain that was unevenly cut off at the bottom (apparently with a scissors) that barely reached the surface of the tub to keep water inside; soap dispenser in shower heavily crusted with scale and poorly applied putty; coffee maker with unwrapped Styrofoam cups; thick layer of ice covering the back of the refrigerator; cords and wires precariously connecting the Tv and telephone to the wall; bathroom door cracked and split and many more annoying but not necessarily dangerous things, i.e.burns in carpeting and furniture. In this digital age, I took pictures of these items mentioned and should anyone from Choice Hotels be reading thee reviews, I will happily provide you with pictures.

Was given 3 different rooms. First room was already occupied (talk about awkward!), second room the A/C wasn't working and 3rd BED BUGS. Asked for a refund only gave me $25 dollars. Spent $58!! DO NOT STAY HERE!