Holiday Inn Express Hotel & Suites York

Dear IHG Board of Directors, I am writing to lodge a formal complaint about a front desk employee, Bill, who uses a walker and recently displayed unprofessional and insensitive behavior. During my...

This hotel was clean and attractive as is usual for Holiday Inn Express. My only complaints: the bed was too firm, and the cost seemed the highest we’ve paid for a Holiday Inn Express. It was a...

Incredibly rude staff at this hotel. Was trying to read in the breakfast area early the morning while family was still sleeping and front desk person turned the lights out on me saying lights on was...