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Reviews from Guests

3.0/5

tripadvisor

217

Reviews

from real guests

C1115XBsr

5

/

5

• Now called "Emerald Suites - Valley View". The location is great, close walk to both the Rio & Palms Hotel. The Management of the Property is excellent here, led by General Manager - Taiya. And this Property is consistently clean, which is a reflection of the standard that Taiya sets, as well as the care given by hotel staff. • The front desk staff led by Germani is attentive and polite. And Germani brings a 5-Star Guest Experience skill-set. The housekeeping staff is cordial. The Maintenance staff is professional. And overall, as always - it starts with leadership. So then, thank you, a great experience...

christianhC1249KH

5

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5

Shannon and Diane gave me excellent customer service. I highly recommend this hotel. I stay here on a regular because of their service.

malayaam

5

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5

Great Personality Awesome Customer Service Very Helpful Didn’t Complain Or Give Me Attitude Was Very Helpful With My Check In And The Problems I Had With My Reservation Just All Around Awesome Experience Definitely Will Return Again -peace and love to all