Fortune Hotel And Suites

This place should be shut down by the health inspector. It’s disgusting, there is pigeon crap everywhere and I mean everywhere. It’s beyond filth it has its own pandemic. Saying that pandemic is praising this place. The whole balcony area was covered in pigeon crap. When I first see it I thought it had been painted a white and grey colour but then realised it was pigeon poo. Along with the three nests on the balcony floor. Please please stay away from here it is a real HEALTH RISK. that is the outside it gets worse on the inside. even the rats have moved out its that bad. As far as the lobby area goes, you can forget any refunds whatsoever, I see a woman complaining about no hot water that ended up her almost slapping the manager and checking out right then. no refund. Just the promise in 24hrs. She got nothing refunded. I traveled all over vegas and this is by far the worse of the worst. This dangerous to your safety your wallet and above all else your health. If they paid me a $1000 a night, I still wouldn’t stay here. YOU HAVE BEEN WARNED

Very nice front desk staff, but room especially the bathroom could use a remodel. Close enough to restaurants & casinos to walk to, about 2 blocks to the strip. Asked for a 320am wake up call & phone rang at 245am, please fix this

I booked a room for a conference that was happening in October 2021. Unfortunately, I ended up with a stomach bug, and the conference coordinator recommended that anyone who was sick to not attend the conference. I complied, and reached out to the hotel to speak with a manager about getting a refund. Hotel staff and assistant manager were the absolute worst ever to deal with. They are rude and unhelpful. They have a no refund policy, which isn't right. Due to the situation we're all in worldwide, they made no concessions in refunding my money. I called 5 days in a row and was told each time the manager would be in the next day. When I was finally sent to his voicemail, I couldn't leave a message because his inbox was full. I tried again in a couple of weeks and was met with rude staff, again. I was finally able to leave a message for the manager and he has yet to return my call four months later. DO NOT BOOK A ROOM AT THIS HOTEL!!!