Anchorage Inn Rochester

This place was overpriced for what you got. It was not clean and the maintenance was not good either. The heating system was not functioning properly and the the linens on the beds were not clean, we slept fully in our clothes

DO NOT STAY HERE! If you are on vacation or generally want a safe and clean place to stay do not book this hotel for any reason. They do not clean between guests. When we arrived the floor was filthy, covered in dirt, hair, and bugs. The glass nightstand top was covered in fingerprints and crumbs. There wasn't even proper bedding on the bed, just a top sheet and a thin blanket. We were one of the lucky ones who didn't have bugs in our bed, it seems. Still, we were so disgusted we didn't even want to stand in the shower or sit on the bed. We were also in a non-smoking room that reeked of cigarette smoke. Nearly every room was booked by long-term tenants who sat outside, some half dressed, smoking. I felt incredibly unsafe being there and did not even want to walk around the property. It was so incredibly unpleasant to be here that we left and booked a new hotel 30 minutes after arriving. Seriously, do not stay here. (Let's see how fast they reply to this review with fake information)

Would give this place negative if that was an option. Even after being warned from family not to stay there, we gave it a try because of the 3:30/4am arrival NH with 2 small dogs. 1st red flag was the office was always locked and only contact was with your cell phone during the stay with No phone in our room . 2nd red flag was given a price over the phone speaking to one person with broken English and having another person on the line speak up saying they would check us in after giving us directions. Checking in our rate went from $370 for 2 nights to $400 with an explanation the person with the accent gave us the wrong amount. 2nd red flag, our room was just ok, but the direct tv didn't work and the bathroom sink didn’t drain very well. Later that morning someone from housekeeping was sent down to see what was happening with the DTV (which never did get fixed) and told housing keeping she didn’t need to clean our room until we checked out as we were only there a short time. 3rd red flag the office was still locked mid morning, found housekeeping to get a hair dyer. After using our towels twice, I went back to the office for clean towels Saturday night for the next morning. Then spent over an hr using the toilet plunger to unplug the bathroom sink. 4th red flag decided to definitely not spend another night after still going to be charged another $400 Friday or Saturday weekend rate. 5th red flag Checking out mid morning Sunday, the office was still locked but the young lady we spoke first time on phone did let me in. I returned the hair dryer and had to ask for a receipt which did not reflect at all the cost of the room. Just the price of the room and taxes/fess that equaled $400. Not even the charge for the 2 dogs.! Upon getting the credit card bill yesterday, there was a charge of $100 after we checked out on the 15th. Upon inquiring about the charge, was told had to call back in 20mins so she could look into it. Calling back was told for “Using the towels as toilet paper!” A horrible argument ensued, and asked to speak with the owner. The young lady with the accent replied she was the owner. From there she should never be in the hospitality business. Instead of working to rectify, she just caused more and more hostility, rudeness, attitude. Called credit card to dispute the charge and will continue fighting this made up charge. She said she has photos which of course there is no way to prove they came from our room, especially seeing other rooms that were trashed. Will see what happens when credit card company files their dispute!