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Reviews from Guests

4.0/5

tripadvisor

336

Reviews

from real guests

robertcV3706NQ

3

/

5

If you want to snuggle up next to the park or to the 287 and you want to feel close to traffic, this is a place for you. I have never been so close and intimate with traffic in my life. What a fabulous experience who could sleep with that sort of experience.

901alfredv

5

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5

I would like to pick up where I left off on my review of the Residence Inn at Mt. Olive that I submitted a year ago. My wife and I have returned on multiple occasions over the past twenty years due to the hotel's wonderful location in the foothills of the mountains of western New Jersey. The continuing renovations to the hotel are spectacular and make a stay at RIMO truly pleasant. The rooms are spacious, clean and well equiped, and provide the comfort we appreciate in a modern hotel at a very competitive price. Having a swimming pool makes this hotel even a better value! Tatyana Petrov and her team are not only friendly and efficient, but also provide excellent customer service and are attentive to all requests and concerns we had. On each of our return visits, it's always comforting to be welcomed back as a valued guest. My wife and I consider RIMO our home away from home, and look forward to staying here soon! ❤️

jad5d

5

/

5

My wife and I stayed at the Residence Inn four nights Oct. 31 thru Nov. 3rd. On our first night Friday evening at approximately 3am the power went out. When we awakened even the emergency hall lights were not working, very dark, like in a horror movie. The power company kept saying the power would be on in a couple hours. The power stayed out for 24 plus hours and being Nov. it was starting to get cold. There were people staying there for three weddings. Most people understood that it was not the fault of the hotel that the power went out, but everyone was asking why a hotel of this quality did not have a back up generator, which is a really good question. Why did I give the hotel a five star rating. The reason is a young lady by the name of Tatyana Petrov. (Operations Manager and the face of the hotel). As you can imagine some people were getting quite nasty and she handled everything and everyone in a truly professionally manner. She did everything possible to assist people in any way she could, she also stayed the entire time till the power came back on and then stayed another shift dealing with getting the computers up to speed. I was going to give the hotel a lower rating, but could not solely because of Tatyana.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi