Benjamin

Me my wife and our 16month old son stayed at the hotel for 6 days and i must say we were more then impressed. The suite was big , new and super clean. The staff is amazing . In the restaurant , lobby and the reception they all deserve high praises. The food and drinks are delicious aswell. Will definitely come back and recommend this place to everyone! See you soon . Matej, Patricia and Ruben

We recently stayed at The Benjamin for a special weekend getaway, and there were many aspects of our stay that were truly wonderful. The concierge was exceptionally professional and helpful when I requested help in arranging cake and champagne to celebrate my husband’s birthday be ready in our room for our arrival. We also really enjoyed our experience at The Parliament restaurant; the staff there were warm, attentive, and made dining a pleasure. Our one-bedroom suite was spacious, comfortable, and exactly what we were hoping for, great space with kitchen. However, there was one very disappointing experience that unfortunately overshadowed what would have otherwise been a lovely weekend. A member of housekeeping knocked on our door around 6:00 PM, and when we explained that we were heading out to dinner at 6:30 and that it was not a problem if the room wasn’t serviced, she responded by yelling at us, this happened twice because she returned as we were leaving even though we said we did not need the room serviced. We really had only requested some towels but the front desk said they could send someone to freshen up. The interaction was unexpected and upsetting to say the least. We live a little over an hour north of nyc and chose this staycation as a way to celebrate not only my husband’s birthday, but also the completion of my chemotherapy treatment, after an incredibly difficult year that included the loss of my mother. We were able to get away to see a show, museum and some nice dinners. Because of that, this trip held a lot of meaning for us, and the negative encounter with housekeeping really detracted from what should have been a positive and memorable experience. To the hotel’s credit, a manager did apologize when I spoke to him and acknowledged the situation, but beyond that, no further action was taken. We hope that additional training is provided to this particular housekeeper to ensure more respectful and professional interactions with guests in the future. Overall, The Benjamin has many strengths, but this experience left us disappointed and did impact what should have been a special weekend. Not sure we’d stay again.

A fabulous hotel in a great location. We were surprised with a free upgrade to a terrace suite and it really made our stay extra special, we enjoyed a cold beer on the terrace on an evening after lots of walking around the city. The hotel is really conveniently located, the staff were friendly and helpful. We paid a security deposit when we checked in, this was refunded back to us within 24 hours of checking out. Room minibar is priced as you would expect but there’s lots of space in the fridge to store your own things. The bed is huuuuge! And very comfortable. Bathroom was small but adequate, lots of storage space too for cases.