Best Western Plaza Hotel

We stayed 15 days in this hotel and I must say that we enjoyed it, the staff is not very talkative, but if necessary helpful and kind. Our room, located on the ninth floor, superior skyline view was very functional, with comfortable bed, large fridge and above all great cooling system, bathroom a bit 'retro, but clean and functional. Great breakfast, varied and delicious. If you want to work out there is also a small gym. Free water, coffee and milk are always available in the lobby. A few meters away there is the subway that connects all of New York, the area is quietnoi we returned even at 3 am and we were never bothered by anyone. I recommend it...

I book a reservation in January for March and when I got there the hotel was temporary closed. I didn’t get any notice and they did not refund me. I called them and emailed them, they did not get back to me.

A short walk to subway to Manhattan. The room was very nice and big enough for one person. Two probably would’ve been fine too. TV was fine but I didn’t use it very much. Very nice & helpful male attendant at breakfast. Nice selection of cold & hot food. Great to have microwave at breakfast! Female front desk at check-in was unusually helpful and friendly. Staff inn the morning were efficient but not as warm. I thought there was no hot water in the bathtub until I tried setting it to cold then I got plenty of hot water. Guests in room 511 should be advised of this until it gets fixed. heat was way too noisy in my room (511). I ended up turning it off!and was warm enough the second night after I got the extra blanket. first night I had to choose between being cold or kept awake by the noisy heater. I would not return here in months warm enough that I expect to have to use the air conditioning because of the fear that I would be kept up all night by the noise or will be too hot if I turned it off. it’s great that they provide a refrigerator at no extra cost in the room. Most but not all staff were wearing masks. I don’t know what hotel policy is or what the law requires here but I would prefer seeing all staff wearing masks. I made a point of wearing one whenever I was near anyone. pillows are unusually small and very soft. If you prefer otherwise, bring your own. mattress was OK but softer than the very firm mattress I’m used to at home. Overall, I would be happy to return when the weather is cold enough that I would not have to run the air conditioner due to concerns over its noise. I can make do without heat as long as I get an extra blanket but when you want to risk having to be without air conditioning overnight.