Best Western Plus Arena Hotel

I'm heartbroken because this property, although it is in a challenging location, has the sweetest staff and has been contracted to be used by the city for a housing situation. I'm praying that the hotel will be restored after this reassignment of purpose. I've been coming here for a few years since moving out of NYC, and there are repeat guests who make this their home while we visit family or handle other business.

Apparently this hotel allows "long term" guests as the woman next to me was staying a while and had her TV up full blast all night the first night I was there. She was taking a full laundry basket to the laundromat when I left. Also, this area is sketch.....don't stay there alone. And don't go out at night.

We stayed here for 1 night as a family of 4 en route from JFK to Manhattan. Taxi from JFK was less than $50 including tip. Check in was smooth and staff friendly. I did notice a bath tap on the check-in counter....... The room was a little cramped with 2 queen beds, a tight squeeze to get into the bathroom as the door wouldn't open fully because of the bed. Otherwise the room was clean, as was the bathroom. I'd been a little worried from some of the previous reviews about the train noise, as our room was overlooking the station below, but we never really heard much although that could have been helped by the jet-lag! It took me quite a while to work out how to use the shower, that's when the tap at check-in made sense! The location was good for access to the train and the subway was only a couple of blocks away (Nostrand Ave.) Buffet breakfast was good, well-stocked and plenty of choice. Overall I'd definitely stay here again.