Hotel is in an excellent location and room rates are OK and offer decent value. I stayed there with my wife and son for 4 nights last week in June. The main reason I'm giving this hotel a 5* review is the excellent staff. Kim, reception manager went out of her way to ensure that we had a near perfect stay. I'm a Hilton Diamond member and normally looked after but Kim went the extra mile, dealing with minor issue, sorting out a good price for a taxi on the way home and just generally incredibly helpful and personable. I parallel, Liza in the breakfast room was great, she accommodated my 'off menu' requests (with the help of the chef). All staff were friendly. Rooms were adequate with a decent sized fridge and microwave. heating / cooling worked OK. Bathroom / shower all good. An improvement would be to have a low energy light in the bathroom that could be left on over night.