Hotel Indigo Brooklyn

Close to where I used to Live! Excellent travel location!! All Trains. Shopping, Eating…. Downtown Brooklyn! Small Rooms but Perfect! All you Need.

This is a terrible hotel with terrible management who don't care about their customers or loyalty. I received terrible customer service, there is a reason this hotel has less than 4 stars with over 2,000 reviews. The manager was unhelpful, the hotel is low quality and IHG has terrible customer service. This is why I am loyal to other brands like Marriott and Hilton. There are far better options around this area, read the reviews. I will not do business with IHG again. I wouldn't recommend you do either. The manager would not budge or compromise. Awful customer service.

The staff here is what makes this hotel disappointing. I do not know why we continue to book group business in such a dysfunctional hotel. The front desk has no follow through. They careless about guest satisfaction. The true attitude of New York is clearly resembled here.