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Reviews from Guests

4.0/5

tripadvisor

2,280

Reviews

from real guests

MLMRocksTravel

5

/

5

I don't know New York at all, so had to depend on the reviews to help me pick a hotel close to my office. This was a great location for my company work, as it was walking distance. I enjoyed the location by World Trade Center, and was able to walk to the memorial gardens and to WTC. The hotel doormen were wonderful, very odd to have stairs right inside the front door that you have to lug up the suitcases....but they were there to use the lift or carry them. Front desk may not have been overly accomodating but they were efficient. Gave me two bottles of water, the room key and said to let them know if I had any questions. The room was very clean, and housekeeping was exceptional the entire time. I ran into her a few times and she was so pleasant and eager to help. The restaurant in the hotel (Bill's) was really good with american food. There was also a lobby bar, but it was not open very often. There was a subway stop close, a Dunkin' Donuts and Morton's Steakhouse right next door. The Uber ride to Broadway was about $50, the taxi ride to La Guardia was $70. I'll stay here again next time.

PPharding

5

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5

Great location if you want to stay out the hussle and bussle of midtown but so easy to get access to metro. Cheaper and much bigger rooms here than midtown just for the cost of a 20 minute metro. Spotless friendly and the restaurant is a bonus. Tip. Upgrade to suites for about £100. So worth it. Tip 2. Don't let taxi driver get you to put hotel address into his satnav yourself. He will get it wrong on purpose then blaim you for the cock up and then charge you more.

AlbertoBag

2

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5

One of the two rooms we booked on Booking did not match the photos, and it was sold to us for 3 people but had only one king-size bed (!). After many insistences at the reception, which claimed that they do not sell rooms based on the number of people but on the number of beds, that the king size is still large (!!!), and that the hotel was fully booked, they assigned us a room identical to the one we had booked, but asked us for an additional $100 per night (totaling $400 plus taxes). Not to mention the initial request of $15 per day for wifi (!), which was only waived when we noticed it upon receiving the credit card message. It's a shame because the location is good and the rooms are clean.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi