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Reviews from Guests

3.0/5

tripadvisor

353

Reviews

from real guests

cabin_crew_2020

1

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5

I booked this place 9 months before my stay and at the time a free shuttle from the airport was offered. When we landed at JFK, I called the hotel and was told there is no shuttle. Take a cab, which cost me $40. We were entitled to breakfast so when I went to collect it, the breakfast consisted of a couple packs of Quaker oats, 1 full gallon on cold milk and apple juice that tasted expired. The room had a bad odour. The bathroom had hair from the guest before. Had not been cleaned properly. The second night at about 2am, the front desk staff gave someone a keycard to come into our room. After that incident we did not sleep well, stayed at that hotel for 14 miserable nights which cost my $1498.00. The lobby is very noisy. Another place that takes in HOMELESS people under the state housing program. Their website calls them a hotel, but they are really a MOTEL according to their signage. Not safe for kids or family. Just go to Wendy's and have breakfast its is more appetizing. There is a very rude lady who works at the front desk, otherwise the manager seems reasonable.

Customeruser123456

1

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5

We were on a long layover from jfk and it was the only hotel available for that night. We arrived at about 9pm. The man at the service desk was rude and didn’t talk to us he sent us to a floor and honestly I was terrified. The man in the lift stared at us the whole way up and I was really frightened. The door to our room was wedged shut and it took us ages to open it which was bad as the hallways were scary to be in. When we eventually got in my husband wedged chairs, drawers, and everything he could find against that door as people were banging on it all night. We left at 4am the next morning as we were very concerned for our safety. The area is rough and they’re were sirens and shouting and possibly even gun shots. A police car pulled my family over and told us to get inside as it was not safe for us to be out. This explains how scary the place was!! Please do not stay here the rooms were dirty and the room smelled like mold. Please do not stay here for your own safety. I’d prefer to sleep at the airport!!

I512YFrichards

1

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5

This place has been converted to a part HOMELESS SHELTER. You are sandwiched on the 2nd floor with HOMELESS PEOPLE on the top and lower floors. They hang out at the front and parking lot. Very scary place if you are visiting . Staff will not tell you but any observant person will notice If you stayed their during Super 8 days this is a complete opposite. Please don't book this place because like me you will regret . It does not worth a grade but I had to put 1 star