RESIDENCE INN JACKSON RIDGELAND

I had to rename this location in Ridgeland The Ratchet Inn. Up keep and renovations definitely not up to Marriott Standards. Seeing is believing look at the photos

Not Clean, entire room smelled like mildew and floor damp in bedroom. Breakfast very so so.... Not at all like Res Inn we have stayed in before. Beware...we stayed 2 nites and were so glad to get out. Try another Hotel. Staff Friendly and professional though everything else poor.

I specifically chose Marriot looking for a higher end hotel as a solo, senior traveler driving from Atlanta to Dallas. The room had a musty odor with the AC set on 64 degrees to try to mask it. I should have turned around at that point. The tv kept cutting off. My first floor room overlooked a business with security lights so bright it prevented the bedroom from getting dark. There was a loud motor noise I thought was coming from the business next door. It turned out to be the AC compressor in a closet in the bedroom. The room phone did not work so at 1am I walked down to the reception desk to see what they can do for me and was told the place was sold out. Nothing they could do. No point in trying to sleep so I decided to check out and asked for a refund. I’m appalled they would rent such an awful room.