Rim Rock Lodge

Dirty rooms. We booked 2 rooms for a family of 7. Check in the front looked rough. But only looking for a night proceeded since we book over the phone through Wyndham through our member program...

At checkin, computers went down so we had to leave and come back later, No heat turned on in the room and it was 34 F outside so it took 2 hrs to get the room even comfortable, filthy carpet, ice...

The lady at the front desk that wears a face mask answered all our questions the blonde house lady brought extra items we asked for. After driving for 12 hrs kindness means more then a stained chair