Comfort Inn Espanola

The Rodeway Inn covered the basics and did the job for us during our stay in Espanola but does have some room for improvement. My wife and I stayed here for a night in August 2024 while on vacation in northern New Mexico. First the positives: The room was clean and in good shape as was the bathroom, tub and shower facilities. The air conditioning worked well in the room, blowing cold air the entire night. The property was quiet and felt secure while we were there. Check-in and check-out at the front desk were easy and the front desk attendants were friendly, professional and courteous. Also, it was one of the better priced accommodations in town. Now to the things that could use some improvement: The property has an indoor pool, but we were disappointed to find it was closed and drained of water completely. The area where it was located appeared to be currently used for junk storage. Also, the outside of the building could use a little touch up and basic maintenance. Lastly, I wanted a paper receipt at the end of our stay, but they were having some technical issues with their printer, and I was unable to get one. No serious issues here, just some recommendations and room for improvement. Despite these, if the price continues to be right, we would not hesitate to stay here again in the future.

This by far was one of the worst places I have stayed at. Could not find a front desk person when I checked in and could not find a desk person when I wanted to check out. Finally a person came in from outside to check me out, but they were dressed totally inappropriately, sweatpants and t-shirt. There were no complimentary samples in the room of shampoo, lotion, soap and there was no clock.

Took forever to get checked in. We waited for a desk clerk about ten minutes. Got to the room and bed has a big burn hole in bed spread, two tiny pillows on queen bed (went and got more from room attendant which came from another room). No soap at sink or in bathroom. She said they are out. And, it was extremely hard to find. Our GPS kept saying we were there and third time around we found a tiny sign. It is hidden behind Chinese restaurant. I will never stay with this chain again. They need some serious upgrades.