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Reviews from Guests

2.0/5

tripadvisor

192

Reviews

from real guests

109nw

4

/

5

Spent four nights at this hotel on business. Have been traveling to Gallup for the past 20 years. Great value, room was clean and well maintained. Some Hotel guests had pets. Folks that stayed at Hotel were mainly working people doing jobs in Gallup, some traveling families, and I am a senior citizen. Housekeeping was excellent. Place was quiet, no panhandlers and no loud train whistles. Exit doors that I accessed did not have card readers and did not see closed circuit TVs in parking lot. Night clerk wore a side arm and sign at front desk said we dont sell rooms to locals....sooo... thought I would park vehicle in well lighted area.... no problem. Service staff were friendly and helpful ....no complaints! Room was large, had a fridge and microwave. No issues with WiFi. Beds were comfortable. They tell you not to lower the AC or the unit will freeze...not a problem...room was comfortable. Breakfest was limited but hot and cooked to order. Stayed here many years ago and often when Hotel was a Holiday Inn. Since then have avoided it in the past but was pleasantly surprised. If you want a pool, hot tub, large exercise room, enhanced security, more selection for breakfest, and other amenities like a Hilton go there and pay substantially more. Like everything else you get what you pay for and for my needs, Red Lion worked exceptionally well. I will be back on the next trip. Saved a couple of hundred dollars... bought some nice gifts in town with the money saved on lodging.

colettec806

1

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5

I would not stay here. We left immediately and kept driving thru the night to avoid staying here. The front desk was so rude that we just left. When I found the bugs, we were done figuring that the front desk would do nothing. She gave us the wrong floor number, wrong room number (which was already occupied), wrong wifi code, and never apologized.

safariroadgirl

5

/

5

This hotel is older but has a lot of life left! Rooms were very clean. Breakfast was free and served restaurant style. Eggs, bacon, hashbrowns, cereal, toast, juice, milk, coffee. Staff was very friendly and helpful. Felt safe as we were two girls road tripping! Would definitely stay again. GREAT price! Only $59! And rooms were HUGE!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi