Travel Motel Raton

04/25/25- This place is a dump. Smelly little office where a woman from India comes through a door yelling at me “what do you want”. The dirt parking lot was full of holes, no ice machine, room was old and gross, broken bed and they allowed dogs but still had carpet from the 80’s we kept our socks on. No locks on the door in a bad area. Just horrible all around.

This is the worst hotel at which we've ever stayed. When I booked it, Hotels.com had it listed as 7.4 ("very good") and it allowed pets, so we felt OK about it. When we arrived it was NOT a 7.4 hotel. We were greeted warmly but the property was terrible. I checked Hotels.com without logging into my account and it was listed as 6.4!! I never book a room below 7, no matter what. I wonder if the 7.4 only came from pet owners or some other constraint applied, but I was lied to. If I left the hotel to find something else I would still be charged for it. We had no door lock other than a chain latch, and the chain latch was only held in by one screw which was halfway pulled out of the wall. I had to repair it myself but it still wasn't ever going to be secure. Thank god for #2. There was trash all over the parking lot and the dirt lot by our room. See the pics. The dumpster from the nearby business was overflowing. So.... Much... Trash... The room was cleaned, but the sheet were stained, the carpet was gross (not just old, but greasy), the bath tile grout was painted (!!!?) and half the paint had worn off so it looked awful. There was no spot in the shower to put soap. The owner promised us that she wouldn't rent the room above us (noise) but two people stayed up there all night making noise while smoking outside the rooms. I'm not easily skieved, but I surely was in the morning after a shower because anywhere I stepped would feel like I was dirty again. Yuch. I honestly would have left except that we had a dog and Hotels.com would still have charged me for the room. This may be the last Hotels.com room we ever book because I was lied to about the condition (and I don't like the rewards program anymore).

I had to stay here because the hotel I originally made reservations at didn't receive my booking from travelocity. This is the place of last resort. They take your money and put none of it in the rooms. Uncomfortable bed and can't put my finger on the smell. Sorry but I'm pissed!