Santa Fe Suites

We checked in at 3:30 and dropped off our things and left to go sight seeing at the Santa Fe Plaza. We came back at 8pm and noticed that the apartment smelled bad. We kind of noticed it when we first came in but just thought it was musty and opened the windows before we left. then asked him if he was calling me a liar. I then asked him, "so your not going to make our bad room experience right?" This is crazy, not only did we have a really bad experience but we were accused of the reason for our bad experience. The toaster in the room doesn't work. The reason we went with this Place was because it supposedly had a kitchenette. I told him that the toaster doesn't work. His answer was, "the rooms not supposed to have a toaster." He then told me to throw it away. I told him that I was not going to throw it away. It's not my property. Not only did he refuse to make this right but he said, "I'm going to report you to booking.com" really? The only thing we did wrong was to pay any money to stay at this place. We've never seen anything like this. Not sure about the other experiences of people who stayed here but this is ours. Can't even make up stuff like this.

Yikes! This place is filthy. Dirty rugs. Dirty furniture. And the staff are kinda surly. We talked with one of the other guests there and he said he was checking out and heading elsewhere. The manager, in particular, is an insufferable jerk.

Lovely home away from home like hotel with fridge dinette microwave fining table, and nice continental brkfst. Quiet and clean and homey. Cable, comfy bed, couch , very nice size room, great location. Thank you for a beautiful stay, i hope to stay again!!!!