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Reviews from Guests

4.0/5

tripadvisor

324

Reviews

from real guests

nancysW9314UE

5

/

5

We’ve stayed at 4 Holiday Inns within the past month. This is ,by far, the nicest. Room was spacious with a couch and a small table with 2 chairs. There was a safe in the closet..but on the floor which was very difficult to access. Bathroom was spacious and included amenities such as makeup remover packets and toothbrushes. Breakfast was very good with one disappointment…..none of the delicious warm cinnamon rolls. Evidently they were ordered but never delivered ☹️.

Infield99

3

/

5

Something has changed. I regularly stay here when traveling fir work. I've always been very satisfied, but clearly there have been changes. Room maintenance is declining...my last three visits found obvious damage or equipment failures that could only have ignored. The room amenities have been reduced. Cleanliness in rooms and common areas is down...don't look too closely inside the elevators. There are no smoking signs everywhere, but clearly those are only for non-pot smokers. A co-worker stayed here recently after I said I stay here regularly. They said that visit will be the last. I think it's time to move on.

RubyJuly11

5

/

5

Clean, comfortable, friendly staff. Easy to get to, many decent dining options very close to hotel. One thing that didn't effect my rating, the decor is kind of hideous. Odd colors, weird looking light fixtures. Not my style, but hardly something to detract from a decent hotel. But I will definitely stay here the next time travel takes me to Albany.

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Facilities Details

Internet Access in public areas

Free Wifi