Econo Lodge Inn & Suites Colonie Center Mall

3.0 / 5

•

1630 Central Ave, Albany, New York , United States 12205

Reviews from Guests

3.0/5

233

Reviews

from real guests

388riverb

There was a literal bed bug in our room, we left the hotel not even being there for an hour and they are refusing a refund. I have video proof of the bedbug on the pillow and the room number. Truly a disgusting place and even more disgusting customer service. Please avoid this place and stay anywhere else in Albany. Extremely rude and uncaring of there being bedbugs. I can’t upload the video on google reviews but it was room 214 that had it. We now have to do a charge back through the bank to get our money back. Genuinely the worst experience with a hotel I’ve ever had.

Explore60995081084

Needed a room after snafu at airport reasonably priced. My issue was the cleanliness or lack there of. I would not recommend.

DelorusP

Over the last three weeks, we have stayed in different motels each night throughout New York State and Canada. This was the worst by far The lady on check in was pleasant. That was where the positives ended. The drive in porch looks structurally unsafe. Our room (203) had an instant smell of urine upon entering, which was exacerbated when using the air con. The air con unit itself was so noisy it sounded like a helicopter in the room. The room was dated, no comforter, just rough woollen blanket & sheet. Walls needed a good lick of paint, and the TV guide provided was useless. The bathroom was awful with a crack in the sink, a brown shower curtain, half a bottle of used conditioner, and brown marks on the toilet roll. The bathroom door was unsafe and hanging off the hinges so it wouldn't close, which meant no privacy for our family. The toilet seat was unsafe only held on by one hinge. The room housing the ice machine was a health hazard. The floor was disgusting and it felt like a dumping ground with empty trash lying around. Breakfast in the morning was dreadful. Waffle batter was too thin, tar like coffee and at 8am everything seemed to be running out. There was an older gentleman repeatedly wiping down all the surfaces with the dirtiest cloth I have ever seen. Overall, I think this motel needs some serious maintenence, a good clean and a visit from environmental health.

Facilities Details

Free Wifi

Internet

Pets allowed

Kids club

Hot Tub

Shared Kitchen

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Spanish Spoken

Garden

Casino

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

Tennis Court

Face coverings on staff

Golf Course (within 2 miles)

German Spoken

Suit Press

Room service [24-hour]

Wi-Fi in public areas

Ironing Service

Terrace

Hindi Spoken

Daily disinfection in common areas

Horseback Riding

Elevator

Norwegian Spoken

Facilities for Disabled Guests

Golf course [on-site]

Protective screens in common areas

Adults Only

Free Wifi

Internet

Pets allowed

Kids club

Hot Tub

Shared Kitchen

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Spanish Spoken

Garden

Casino

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

Tennis Court

Face coverings on staff

Golf Course (within 2 miles)

German Spoken

Suit Press

Room service [24-hour]

Wi-Fi in public areas

Ironing Service

10 Available Room Types

Standard Room, 2 Double Beds

Smoking allowed

Heating

Satellite Channels

Sleep comfort items

Daily newspaper

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Non-smoking

Heating

Satellite Channels

Sleep comfort items

Daily newspaper

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Standard Double Room, 2 Double Beds, Smoking

Standard Double Room, 2 Double Beds, Smoking

Smoking allowed

Heating

Satellite Channels

Sleep comfort items

Daily newspaper

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Non-smoking

Heating

Satellite Channels

Sleep comfort items

Daily newspaper

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Heating

Satellite Channels

Sleep comfort items

Daily newspaper

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Food & Drink

Room service [24-hour]

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Golf Course (within 2 miles)

Horseback Riding

Entertainment and Family Services

Air conditioning in public area

Casino

Kids club

Business Facilities

Meeting/Banquet Facilities

Common Areas

Terrace

Shared Kitchen

Cleaning Services

Daily disinfection in all rooms

Physical distancing of at least 1 meter

Face coverings on staff

Suit Press

Ironing Service

Daily disinfection in common areas

Protective screens in common areas

Languages Spoken

Spanish Spoken

English Spoken

German Spoken

Hindi Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Garden

Designated Smoking Area

Pets allowed

Elevator

Facilities for Disabled Guests

Golf course [on-site]

Adults Only