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Reviews from Guests

3.0/5

tripadvisor

1,802

Reviews

from real guests

bmaher1

1

/

5

The overall cleanliness was poor. The entrance, parking area, elevators and stairwells were filthy. Front desk staff was also rude and dismissive. During my stay 2 or 5 elevator banks were not...

Nina W

5

/

5

Went into Hilton Albany to confirm booking made for December as a gift for my son - the receptionist Kate was very helpful and helped me immensely - Jenny showed me the room booked and was so...

davidy553

1

/

5

My stay at the Hilton was across the board awful. Here's why: 1) The worst thing is that walls in the guest rooms are PAPER THIN. I was woken up this morning at 5:45 am when the guy in the room next...

Facilities Details

Fitness Center

Spa

Vending machine

Breakfast service

Restaurant

Special Diet Meals (upon request)

Bar

Room Service

Breakfast [buffet]

Entertainment Staff

Nightclub/DJ

Invoice provided

Smoking area

Family/child friendly

Game Room

Heating in public area

Air conditioning in public area

Karaoke

Contactless check-in/out

Cash withdrawal

Kids club

Family room

Smoke-free property

Fax/Photocopying

Meeting/Banquet Facilities

Hair/Beauty Salon

Shared Lounge/TV Area

Library

Daily disinfection in all rooms

Sterilizing equipment

Face coverings on staff

Free face masks

Safe dining setup

Rooms sanitized between stays

Daily Housekeeping

Staff trained in safety protocol

Physical distancing of at least 1 meter

Temperature check for guests and staff

First aid kit

Body thermometer

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Hand sanitizer

Room sanitization opt-out available

Ironing Service

Dry Cleaning

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Protective screens in common areas

Cashless payment service

Hot water linen and laundry washing

English Spoken

Hungarian Spoken

Finnish Spoken

Hindi Spoken

Norwegian Spoken

German Spoken

Spanish Spoken

Hebrew Spoken

Dutch Spoken

Icelandic Spoken

Korean Spoken

Portuguese Spoken

Free Wifi

Internet services

Wired Internet

Wi-Fi in public areas

Non-smoking Rooms

Security [24-hour]

Swimming pool

Airport transfer

Car park [on-site]

Front desk [24-hour]

Facilities for Disabled Guests

Car park [charges apply]

Check-in [24-hour]

Elevator

Hilton Albany in Albany New York