Hotel Luxe

One of the worst hotel experiences ever. We paid in advance for two nights on Expedia. We were napping before dinner and suddenly the security guard is pounding on the door and telling us if we don't leave they're calling the cops. We said we'd paid for two nights but the manager made no attempt to confirm, just said he'd call the cops if we didn't leave. So we left, treated like criminals. Later confirmed with Expedia that we had paid for two nights. Hotel "Luxe" (They have since changed the name because the reviews were so bad on Yelp) offered to pay only for the night that we were wrongly evicted before staying. Expedia rep recognized that that was not right and gave us a full refund. Don't stay at this place unless you want to be treated like a criminal. They seemed to be messing up the reservations of other guests too, and the whole atmosphere was surly. Bad attitude seems to come from the owner -- they never did apologize. The lobby guard was nice, though.

Basic room, clean hotel for the most part. I just needed to rest in between a 22hour drive. Stopped over in Brooklyn and I was able to reserve and check in with in 1hr. Hotel is very small and the parking lot is even smaller. Worst part of the hotel is the walls are paper thin and $100 per night is pricey, but the beds are comfy and if I needed another layover.... I'd stay again.

The reception staff were nice and the room was really lovely - bright and modern with a good bathroom. However the door was made of paper, the noise of the ice machine clunking cubes into the bucket, the bell of the elevator and people coming and going kept us awake all night, and we were right at the end of the corridor! The open atrium meant you could hear every word in reception, parking was scarce (there are a handful of parking spaces for the whole hotel) and although it is walking distance to the subway the area could not yet be described as 'up and coming', more down and going... Breakfast was fair. I wouldn't stay here again.