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Reviews from Guests

4.0/5

tripadvisor

253

Reviews

from real guests

lonnelld2026

4

/

5

Great place. Staff is very nice. Rooms are clean

EmpireState39

4

/

5

So, I stayed this past weekend at the Holiday Inn Express Canandaigua - Finger Lakes. We had a gig at the Farmington Finger Lakes Gaming and Racetrack. Even though the hotel is in Farmington I wanted to be close to Canandaigua. Admittedly I haven’t stayed at a Holiday Inn in a few years. I remember in the 70s and 80s people didn’t travel quite as far so the brand was always respected. Now they are part of the IHG collection of hotels which is a consortium of hotel chains. The area is convenient and there is a Wegmans across the street. You are also right near the mouth of Canandaigua Lake so that is nice. There is a lot of stores and restaurants nearby, so you have options. I checked in with no problems. There were enough carts for luggage, and the lobby was clean. The breakfast area is to the left and a lounge on the right. We were given RM 317 on the third-floor kitty corner to the Elevator band. Note that you may have to wait for an elevator as there is only one bank so if the facility is crowded it can be a while. It wasn’t really an inconvenience. The room was clean with two queen beds. It had a couch, microwave, and mini fridge. We had towels and the bathroom was spacious. The hotel has a deal with DOVE so a lot of dispensers with shampoo and body lotion by the shower and sink area which is very convenient. The beds were nice and seem to be the same brand the Marriot hotels are using. Our room looked over the front awning and parking lot. There is a small lake behind the hotel which I never knew was there. The hotel is clean, and I didn’t get to check out the pool and gym area. The unfortunate part of the stay was the volleyball team staying there. There was a tour bus in the driveway. When I see something like that it can be a red flag. I don’t fault the hotel, but they were a pain. I saw a bunch of sneaker boxes, door dash containers, and other trash outside of rooms a few doors down and I knew I was in for it. We only got continental breakfast on Friday morning. All the kids were down there and wiped everything out practically. I know they are between ages 18-20 but still having awareness of other people is important. The first night was loud. Doors slamming and loud talking down the halls, but I get it, I guess. Amber the manger text me the next morning to see how everything was going. I appreciate that type of follow through. Checking out was no problem and I feel bad for the staff. In this day of a shrinking workforce and not enough help I felt that bunch of kids were tough on them. I would stay here again and probably will this coming June.

JohnRegoPark

5

/

5

I thought this place was a good hotel in which to spend the night. The rooms are really quiet, even the one we had which was adjacent to the elevator--which we never heard. The staff is extra friendly, and the breakfast makes for a good start to the day. Overall, it's a clean, quiet and good place to spend the night.

Facilities Details

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Non-smoking Rooms

Daily disinfection in all rooms

Laundromat

English Spoken

Face coverings on staff

Swimming pool

Entertainment Staff

Hungarian Spoken

Postal service

Free face masks

Safe dining setup

Nightclub/DJ

Wi-Fi in public areas

Souvenir/Gift Shop

Shared stationery removed

Invoice provided

Rooms sanitized between stays

Adults Only

Tours

Car park [on-site]

Daily Housekeeping

Shared Lounge/TV Area

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

Physical distancing of at least 1 meter

Temperature check for guests and staff

Doctor/nurse on call

First aid kit

Laundry

Car park [nearby]

Hindi Spoken

Daily disinfection in common areas

Anti-viral cleaning products

Facilities for Disabled Guests

Fax/Photocopying

Hand sanitizer

Heating in public area

Room sanitization opt-out available

Special Diet Meals (upon request)

Air conditioning in public area

Spanish Spoken

Tennis Court

German Spoken

Room Service

Car park [free of charge]

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Snack Bar

Contactless check-in/out

Elevator

Babysitting/Child Services

Protective screens in common areas

Dutch Spoken

Latvian Spoken

Cashless payment service

Hot water linen and laundry washing

Cash withdrawal

Suit Press

Icelandic Spoken

Ironing Service

Korean Spoken

Smoke-free property

Portuguese Spoken

10 Available Room Types

King With Sofa Bed Non-Smoking
King With Sofa Bed Non-Smoking
King With Sofa Bed Non-Smoking

King With Sofa Bed Non-Smoking

room-size-icon

30 Square Meter

Close-caption TV

Close-caption TV

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Towels

Towels

DVD/CD player

DVD/CD player

Salon

Salon

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Microwave

Microwave

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Laptop workspace

Laptop workspace

Sitting Area

Sitting Area

Sofa

Sofa

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Safe

Safe

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

Two Queen Beds Non-Smoking
Two Queen Beds Non-Smoking
Two Queen Beds Non-Smoking

Two Queen Beds Non-Smoking

room-size-icon

30 Square Meter

Close-caption TV

Close-caption TV

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Towels

Towels

DVD/CD player

DVD/CD player

Salon

Salon

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Microwave

Microwave

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Laptop workspace

Laptop workspace

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Safe

Safe

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

Standard
Standard
Standard

Standard

room-size-icon

25 Square Meter

Close-caption TV

Close-caption TV

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Towels

Towels

DVD/CD player

DVD/CD player

Salon

Salon

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Microwave

Microwave

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Safe

Safe

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

2 Bed Hearing Accessible Non-smoking
2 Bed Hearing Accessible Non-smoking
2 Bed Hearing Accessible Non-smoking

2 Bed Hearing Accessible Non-smoking

room-size-icon

25 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Salon

Salon

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Microwave

Microwave

Refrigerator

Refrigerator

Carpeted

Carpeted

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Laptop workspace

Laptop workspace

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

King Leisure Non-smoking
King Leisure Non-smoking
King Leisure Non-smoking

King Leisure Non-smoking

room-size-icon

30 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

DVD/CD player

DVD/CD player

Salon

Salon

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Microwave

Microwave

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Laptop workspace

Laptop workspace

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Safe

Safe

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Special Diet Meals (upon request)

Bar

Room Service

Snack Bar

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Laundromat

Entertainment Staff

Postal service

Nightclub/DJ

Invoice provided

Family/child friendly

Heating in public area

Air conditioning in public area

Contactless check-in/out

Babysitting/Child Services

Cash withdrawal

Kids club

Smoke-free property

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Shared Kitchen

Cleaning Services

Daily disinfection in all rooms

Face coverings on staff

Free face masks

Safe dining setup

Shared stationery removed

Rooms sanitized between stays

Daily Housekeeping

Staff trained in safety protocol

Physical distancing of at least 1 meter

Temperature check for guests and staff

Doctor/nurse on call

First aid kit

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Hand sanitizer

Room sanitization opt-out available

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Protective screens in common areas

Cashless payment service

Hot water linen and laundry washing

Suit Press

Ironing Service

Languages Spoken

English Spoken

Hungarian Spoken

Hindi Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Latvian Spoken

Icelandic Spoken

Korean Spoken

Portuguese Spoken

Internet Access in public areas

Internet

Wi-Fi in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Swimming pool

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Adults Only

Tours

Car park [on-site]

Car park [nearby]

Facilities for Disabled Guests

Heating

Car park [free of charge]

Elevator