Comfort Inn Clifton Park

I went to check in after I booked a room the night before through Expedia . . The front desk could not find my reservation under my name . I contacted Expedia and Mr Brian at the front went above and beyond to help me he came to find out that Expedia had given my reservation to someone else. I feel that Expedia didn’t do this on purpose but still an unfortunate mistake on expedias behalf. To make a. Long story short the hotel refunded my money and gave me a free night . Mr Brian thanks for all your help you are a model employee.and as for Expedia I’ve booked hotels room in the US , AIRFARE AND HOTEL TO LONDON .im Planning to go to Italy or Spain should I have second thoughts on who to use for booking?

My reservation was for 8 nights. Upon check-in I was told housekeeping only cleaned every third day. But they didn't. I practically had to beg them to change the sheets and clean the room. So the ONE time they cleaned the room, they didn't actually change the sheets! I know because earlier in the week I dropped some makeup on the bottom sheet and it left a little mark. So first thing I checked was for that spot - and it was still there! Thankfully I threw away my own garbage everyday so I left the room clean. They credited my stay for one night after complaining that my room didn't get cleaned when I asked. And they acted like they did me a favor. I didn't confront them about the dirty sheets because I only had a few more nights to go and I didn't want to make waves. The indoor gym was not useable for my entire stay. There was a broken door at the end of hallway that was unlocked and slightly ajar because it wouldn't close. Anyone could have walked in from the outside. There were some other issues too, like a few unfriendly, unprofessionally dressed front desk staff. They should at least look up from their cellphone to see who is arriving and walking thru the lobby.

Friendly staff. Mini fridge, microwave, desk and a mini coffee maker in the room. Free breakfast which is your choice of waffle, begal, English muffin. Coffee, orange juice, hot tea, Swiss miss cocoa. Also have an ice machine available. Many different fast food places are not far.