Clarion Inn

3.0 / 5

•

760 One Holiday Plaza, East Water Street, United States, 14901-3399

Reviews from Guests

3.0/5

276

Reviews

from real guests

Explore514956

Do not stay here. It's over priced, outdated, and disgusting. They have unfair billing practices by "overcharging" your card for your stay "to make sure it clears your account" and then charging a $150 incidental fee upon check in. Plus, not only is breakfast not included with your overpriced stay, but it's ridiculously priced for what they offer.

folukea775

Suture beware. Worst hotel experience I ever had. Our room had to be changed thrice. We were given a single bed room instead of the double bed room we booked. We went to the front desk and was given a second room on the second floor at the end of the hotel. Unable to open the room door. The third room, room 120 looked like the carpet had not been vacuumed for a while. No towels. Went to the front desk to get towels. Our second night, we arrived at the hotel at 10:30pm. Room was not cleaned. No towels trash left in room. At the front desk, I was told laundry was being done and someone will bring towels to our room in the morning. She cannot leave the desk to bring towels later. I was too tired to go back. Well the AC was not working. No air for more than an hour. Called front desk at about 1am. Could do nothing. Staff were not helpful. Another person was also complaining when I went there in the morning. Needs update and better management.

H851DUchristopherh

Bed bugs. At about 10 at night we we found a bed bug crawling on the comforter of our room and had to leave due to the infestation. The desk said we had to reach out to Expedia for our refund. We did and Expedia had to get the hotel to refund the money to them then to us, but the hotel refuses to refund. It is disgusting and disgraceful that they provide an unsafe and unhealthy environment then refuse to refund us when we had to leave and pay for a room at a different hotel. It was the absolute most disgusting place we have ever visited. Never stay here is you value your health or want a nice night without being bitten by bed bugs.

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Bulgarian Spoken

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Car park [on-site]

Air conditioning in public area

Shared Lounge/TV Area

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Latvian Spoken

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

VIP Room Facilities

Hot water linen and laundry washing

Golf Course (within 2 miles)

Catalan Spoken

Service animals are welcome

Breakfast in the Room

Room Service

Swimming pool

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

Icelandic Spoken

Rooms sanitized between stays

Vending machine

First aid kit

Free face masks

Dry Cleaning

Guest rooms seal after sanitization

Safe dining setup

Nightclub/DJ

Wi-Fi in public areas

Game Room

Ironing Service

Korean Spoken

Smoke-free property

Shared stationery removed

Sanitized kitchen and tableware items

Portuguese Spoken

Contactless check-in/out

Laundry

Library

Wi-Fi for special events

Slovenian Spoken

Anti-viral cleaning products

Elevator

Chapel/Shrine

Facilities for Disabled Guests

Restaurant

Czech Spoken

Protective screens in common areas

Lithuanian Spoken

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Bulgarian Spoken

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Car park [on-site]

Air conditioning in public area

Shared Lounge/TV Area

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Latvian Spoken

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

10 Available Room Types

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Non-smoking

Carpeted

Close-caption TV

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Non-smoking

Carpeted

Close-caption TV

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

Non-smoking

Carpeted

Close-caption TV

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Room, 2 Double Beds, Non Smoking

Non-smoking

Carpeted

Close-caption TV

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Non-smoking

Carpeted

Close-caption TV

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Bar

Breakfast in the Room

Room Service

Vending machine

Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Casino

Laundromat

Cash withdrawal

Kids club

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Wi-Fi for special events

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Chapel/Shrine

Cleaning Services

Hand sanitizer

Daily Housekeeping

Staff trained in safety protocol

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Rooms sanitized between stays

First aid kit

Free face masks

Dry Cleaning

Guest rooms seal after sanitization

Safe dining setup

Ironing Service

Shared stationery removed

Sanitized kitchen and tableware items

Laundry

Anti-viral cleaning products

Protective screens in common areas

Languages Spoken

Bulgarian Spoken

Latvian Spoken

English Spoken

Catalan Spoken

Hungarian Spoken

Icelandic Spoken

Korean Spoken

Portuguese Spoken

Slovenian Spoken

Czech Spoken

Lithuanian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Family Rooms

Check-in [24-hour]

VIP Room Facilities

Service animals are welcome

Swimming pool

Car park [free of charge]

Pets allowed

Designated Smoking Area

Elevator

Facilities for Disabled Guests