Hilton Garden Inn Queens / JFK Airport

The bedding was wrinkled and dirty. Room control is not working. TV has Internet connection problem. People are walking around the hallway all night and talking loudly. The only reason I stayed here was to catch an early flight, and I couldn't sleep. Food is not fresh. It's insane paying over $400 per night given the bad experience. I would rather pay Uber $100 to stay farther had I known it ahead.

We left for the airport early so we could get out our room ASAP. My wife asked me if I had checked reviews and I said I felt that I didn’t need to since it was a $315 Hilton room. The place has a Motel6 vibe. From the moment you arrive in the room there is this odd smell. By the time we hit midnight we woke up choking to this putrid rotten egg smell. By the time we got to 5am we couldn’t take it any longer and ordered an Uber since their shuttle bus doesn’t actually go to the terminal. I never complain or leave bad reviews but this hotel will be my exception. I have now read other reviews and they are terrible so add this one to the pile. STAY AWAY!!! SLEEP IN YOUR CAR!

Room was nice. Location isn’t the greatest. No walkable places to eat. Shuttle was great from the airport. They charged us for smoking in the room which we did not. Called and said I’d have to call back the next day. Jonacie , the manager was out. I saw a couple of reviews stating the same issue. I am working on getting it taken care of, I hope. Also food in restaurant was not the best. But only option unless you get something delivered. Glad I was there for only one night. Don’t plan to stay again.