Best Western Jamaica Inn

3.0 / 5

•

8707 Van Wyck Expressway, Jamaica New York, United States 11435

Reviews from Guests

3.0/5

634

Reviews

from real guests

Freedom59599

Our family stayed at this Best Western near JFK Airport from August 3–5, 2026, and experienced several concerning maintenance and safety issues. In Room 211, the bathroom motion-sensor light repeatedly shut off while occupied, leaving us completely in the dark. When we returned the next evening, the problem had not been repaired. The microwave glass turntable also unexpectedly fell and shattered. Only one employee was on duty, with no maintenance or housekeeping available. The front-desk employee was professional and moved us to Room 208, but its bathroom sink leaked and mattress was worn. We contacted their customer service several times and have not yet heard a response to our specific requests. We unfortunately won't recommend this hotel.

dominickleogrande

Nice clean and good bang for the buck

B0bR

Location was good for the airports, free parking on both sides of the building. For a quick one-night stay, the room was ok. The toilet seat didn't have enough room to stay up on it's on. So, when you sat on the toilet the lid rested on your back, that wasn't very pleasant. Breakfast was the usual Best Western style, area was clean.

Facilities Details

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Spanish Spoken

Staff trained in safety protocol

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Ironing Service

Service animals are welcome

German Spoken

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

Vending machine

First aid kit

Safe dining setup

Wi-Fi in public areas

Korean Spoken

Smoke-free property

Shared stationery removed

Finnish Spoken

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Facilities for Disabled Guests

Rooms sanitized between stays

Adults Only

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Spanish Spoken

Staff trained in safety protocol

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Ironing Service

Service animals are welcome

German Spoken

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

8 Available Room Types

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Non-smoking

Satellite Channels

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Clothes Rack

Microwave

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Non-smoking

Satellite Channels

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Clothes Rack

Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Lower Level

Non-smoking

Satellite Channels

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Clothes Rack

Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Non-smoking

Satellite Channels

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Clothes Rack

Microwave

Accessible - 1 King. Mobility Accessible. Non-Smoking.

Accessible - 1 King. Mobility Accessible. Non-Smoking.

22 Square Meter

Braille and tactile signage

Roll-in shower

Additional toilet

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Heating

Linens

Socket near the bed

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Safe

Safety/security feature

Smoke detector

Non-smoking

Shared Bathroom

Shower

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Buffet-Style Restaurant

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Cash withdrawal

Kids club

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Hand sanitizer

Daily Housekeeping

Room sanitization opt-out available

Daily disinfection in all rooms

Staff trained in safety protocol

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Ironing Service

First aid kit

Safe dining setup

Shared stationery removed

Daily disinfection in common areas

Anti-viral cleaning products

Rooms sanitized between stays

Languages Spoken

Spanish Spoken

English Spoken

German Spoken

Hungarian Spoken

Korean Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Designated Smoking Area

Service animals are welcome

Car park [free of charge]

Elevator

Facilities for Disabled Guests

Adults Only