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Reviews from Guests

3.0/5

tripadvisor

249

Reviews

from real guests

claydame

3

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5

We came for a Christmas week getaway with our grandchildren age 3 & 6. Stayed three nights. We stayed in two suites in the Inn. Rooms were not well lit at all. Pretty basic accommodations. The Junior Suite did not have a closet or any pegs to hang up wet winter coats. Just an armoire. The King Suite had a closet but once again no place to hang wet coats. Both mini bar/coffee areas were not well lit. It feels like many different vendors. Hiker’s Cafe specialty coffee was not worth it. That’s the only place for breakfast, unless it’s the weekend and they are serving brunch. We made dinner reservations in Restaurant 1915. Service was so slow and the menu was pretty basic. Not enough wait staff and we had to ask and wait for water refills and condiments. I also question why a child’s meal never includes fruit or a vegetable just french fries. It was very dark and the kiddos needed our phones to be able to color while waiting for the meal. On Mondays the restaurant and carousel are closed. We ended up going into Cortlandt Manor to go bowling at Hudson Lanes and had a wonderful Mexican lunch at Taqueria La Mexicana. The service and food were wonderful! I’m glad we bought crafts and games for the kids to do. It’s basically the carousel, skating and the zoo, That’s about it. The staff at the Spa were professional and I would recommend a treatment. The front desk folks couldn’t be nicer. It’s just pretty basic. I expected more from a historic hotel. Make it a day trip and stay somewhere nicer.

DAJ_NEPA

4

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5

Beautiful property in an amazing wooded, mountain setting. Looks and feels like a lodge with a history. Rooms are priced fairly and are business class, not luxury class. Check-in is centralized as there are different building locations on the property, so that can seem a bit clunky on a first visit, but staff was charming and helpful. Still and all, lovely, quiet, and worth a visit.

winelover11

1

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5

This Overlook Lodge is absolutely disgusting. Don't get fooled like I did. I accidentally booked through a 3rd party,the whole time thinking I was booking the Inn. When I checked in I was informed we were in the lodge. I can't even believe this place passes inspection. It smells really awful and moldy. It's dirty and doesn't seem safe. But now we were stuck here so we stayed. I'm told the Inn is only slightly better. We will never stay here again. Just gross.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi