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Reviews from Guests

4.0/5

tripadvisor

3,560

Reviews

from real guests

karleenk2020

5

/

5

The Lucerne is the perfect starting point each day, for walking trips through New York City! Breakfast at the amazing French Nice Matin (adjacent to the hotel at 15% off curtesy of the Lucerne) and then head off to the Historical Society Museum on Central Park West or walk through Central Park to take in the MET or Frick Museums and maybe a few galleries. End your day scouting out the best restaurant for the day on Amsterdam Avenue, (there are plenty to choose from for every palate) and finally fall happily exhausted onto your comfortable bed to rest and do it all again the next day!

F9497JSgloriap

1

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5

I was very disappointed with our stay. It was a special night out for an anniversary celebration however our room was downgraded without our consent and were not given options.

635ezral

2

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5

Rooms are a throw back to 1960s and desperately need updating. Staff is ambivalent. Bathrooms are small. Reservation staff are less than competent and mislead us for our two room reservation. To add insult to injury they billed full fare first day and then rebilled full amount upon departure. Only plus is location. Very frustrating dealing with the team. Not a good or even fair value.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi