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Reviews from Guests

3.0/5

tripadvisor

13,415

Reviews

from real guests

gayleb536

3

/

5

We stayed for three nights on a newly renovated floor and the renovations need work. First of all the bathroom mirror is too high - I am 5'3" and could barely see to my chin in it (please lower them...

Katelin J

5

/

5

Racquel was great! She recommended sights to see in New York. And she provided great customer service. Some of her recommendations were the Empire State Building, the rooftop cafe to de the ball...

Stay325315

5

/

5

Racquel was amazing and showed the best customer experience in life!! We appreciate her and how welcoming she was!! She gave us lots of things to do and how we could enjoy our vacation to the...

Facilities Details

Fitness Center

Bicycle Rental

Valet Parking

Vending machine

Breakfast service

Special Diet Meals (upon request)

Ticket Service

Entertainment Staff

Nightclub/DJ

Invoice provided

Family/child friendly

Game Room

Soundproof Rooms

Heating in public area

Air conditioning in public area

Contactless check-in/out

Cash withdrawal

Kids club

Family room

Smoke-free property

Meeting/Banquet Facilities

Souvenir/Gift Shop

Hair/Beauty Salon

Library

Daily disinfection in all rooms

Sterilizing equipment

Face coverings on staff

Free face masks

Safe dining setup

Shared stationery removed

Rooms sanitized between stays

Daily Housekeeping

Staff trained in safety protocol

Professional-grade sanitizing services

Physical distancing of at least 1 meter

Temperature check for guests and staff

First aid kit

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Hand sanitizer

Room sanitization opt-out available

Ironing Service

Dry Cleaning

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Protective screens in common areas

Cashless payment service

Hot water linen and laundry washing

English Spoken

Hungarian Spoken

Filipino Spoken

Finnish Spoken

Spanish Spoken

Russian Spoken

Hindi Spoken

Romanian Spoken

Norwegian Spoken

German Spoken

Hebrew Spoken

Indonesian Spoken

French Spoken

Dutch Spoken

Icelandic Spoken

Korean Spoken

Portuguese Spoken

Italian Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Non-smoking Rooms

Security [24-hour]

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Tours

Front desk [24-hour]

Pets allowed

Car park [nearby]

Facilities for Disabled Guests

Car park [charges apply]

Heating

Check-in [24-hour]

Elevator