Comfort Inn The Pointe

4.0 / 5

•

1 Prospect Pointe, Niagara Falls, NY, United States 14303

Reviews from Guests

4.0/5

1,448

Reviews

from real guests

Frozendolphin

The ac sounded like a smoke detector, loud, and the hotel was full so they couldn't give us another room. We had to turn it off to sleep so warm in the morning. Mykayla from corporate did the best she could to accommodate us and discounted the room. Great location. Plenty of safe parking.

toniec446

PROS: Right across from Niagara Falls, NY. A bit more expensive than the others but worth it. Staff is friendly and rooms are mostly clean CONS: Toilet ran all night. Tried juggling the handle but to no avail. The a/c was very loud and not in a put-you-to-sleep kind. Didn’t call the front desk. Those poor folks were running ragged. Very nice and helpful staff. Just don’t all of you can check in early. They’re sticklers even when we got a tornado. We ran to the basement stairs and hid there. Eek 😳

dfnmcrs

We had a wonderful stay at this hotel. The location is fantastic, on the American side of Niagara Falls and only a few minutes’ walk from the falls themselves. It is also very easy to cross the Rainbow Bridge into Canada, which offers even more spectacular views. You can walk across, drive, or simply leave your car at the hotel and explore both sides with ease.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Tours

Car park [charges apply]

Non-smoking Rooms

Heating in public area

Daily Housekeeping

Ticket Service

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Security [24-hour]

Daily disinfection in all rooms

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Temperature check for guests and staff

Face coverings on staff

Golf Course (within 2 miles)

German Spoken

Icelandic Spoken

Vending machine

Dry Cleaning

Safe dining setup

Nightclub/DJ

Indonesian Spoken

Wi-Fi in public areas

Game Room

Ironing Service

Souvenir/Gift Shop

Smoke-free property

Portuguese Spoken

Finnish Spoken

Hindi Spoken

Library

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Invoice provided

Facilities for Disabled Guests

Protective screens in common areas

Adults Only

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Tours

Car park [charges apply]

Non-smoking Rooms

Heating in public area

Daily Housekeeping

Ticket Service

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Security [24-hour]

Daily disinfection in all rooms

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

English Spoken

Physical distancing of at least 1 meter

10 Available Room Types

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Heating

Non-smoking

Carpeted

Laptop workspace

Window

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Hair dryer

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Air Conditioning

Iron

Accessible toilet

Entire unit wheelchair accessible

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Heating

Non-smoking

Carpeted

Laptop workspace

Window

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Heating

Non-smoking

Carpeted

Laptop workspace

Window

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Standard Room, 1 King Bed, Non Smoking

Heating

Non-smoking

Carpeted

Laptop workspace

Window

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Hair dryer

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Air Conditioning

Iron

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Heating

Non-smoking

Carpeted

Laptop workspace

Window

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Hair dryer

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Air Conditioning

Iron

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Kids club

Nightclub/DJ

Smoke-free property

Invoice provided

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Room sanitization opt-out available

Daily disinfection in all rooms

Staff trained in safety protocol

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Temperature check for guests and staff

Face coverings on staff

Dry Cleaning

Safe dining setup

Ironing Service

Daily disinfection in common areas

Anti-viral cleaning products

Protective screens in common areas

Languages Spoken

Spanish Spoken

English Spoken

German Spoken

Icelandic Spoken

Indonesian Spoken

Portuguese Spoken

Finnish Spoken

Hindi Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Car park [charges apply]

Non-smoking Rooms

Car park [on-site]

Security [24-hour]

Heating

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Adults Only