Falls Motel

Very bad hotel, it is better to pay 50-100 dollars more and live in another hotel with normal conditions.

This is the worst place I’ve ever stayed in USA. The room had broken blinds, lots of flea in the bathroom that was stinky. Bath door didn’t lock. Beds were full of bed bugs that bit all night. Rats scurrying across the room. I managed to drive one out of the room. The owner woman refused to clean the room or change it. She also refused a refund. Now here is what’s even more important and serious. The woman who runs a motel is a seasoned cheat and she is working with the deliberate and well planned intent of cheating her customers. She forced us to pay her a cash security deposit is $ 100. Upon checkout, she simply refused to refund it! I asked her why she isn’t refunding my deposit, she started a volley of abuse and threats. When I asked her for a checklist of damages for which she was retaining my money, she said that’s none of our business and shouted “ Report me wherever you like and get lost!” Whenever we returned from outside we found our belongings rummaged on which she simply refused to comment. Guys, this woman is building her fortune by damaging the health of people and cheating them. This is the first instance of my stay in USA, where I have come across such unimaginable low standards of service and morals. My faith in this country’s grace and honesty and standards seems to have shaken, and my memories of beautiful Niagara is marred with the experience I’ve had at this horrible place with this horrible woman. I’m reporting her to multiple platforms, meanwhile please do not book this place for any reason. STAY AWAY! The place needs to shut down for good and she needs to be put behind the bars. Going through reviews, I find others suffered similar issues. Serious action needs to be taken on this woman for running an illegal business in name of tourism

This place is a dump! The pictures actually look much better than the way that it looks in person. Please read the reviews on Google before booking! The staff was rude and hung up on us when we called and asked a simple question. Do yourself a favor and go to a much nicer place without all of the disrespect from the staff!