Rodeway Inn & Suites Niagara Falls

This place is SUPER!!! Convenient to Queens Hwy, clean, awesome breakfast, walk-in shower, comfy mattress, very quiet, rooms, room darkening shade, good price point, family friendly, staff very friendly and helpful. Offer Dove products and quite nice!

We knew when we booked this location it was under renovation. We were placed in a renovated room. We quickly learned that the toilet was weird - small and low to the ground. More importantly, the water level was too high creating a disgusting experience. We actually talked with the maintenance person. He was very nice but assured me that there was nothing to be done. This problem existed prior to the renovations and despite numerous complaints has not been addressed.

Outside this looks like a nice, modern HiX. Inside its clearly worn out and in need of maintenance. Far too many hotels are being run by those whose standards are in the third world... Dim lighting, rough around the edges, and even the mattress (king size in our room) isn't up to the IHG chain standard. (I stay at IHG hotels because of the fantastic mattress and pillows, this hotel (not surprisingly) decided to save a few bucks and put in some low quality mattress.) Room window didn't latch properly, so you could hear wind noise and traffic all night. And, they've found a new way to steal a few bucks by charging $10 to park. Won't stay again. Endless apologies by the "management" on this website don't add up to a hill of beans. Clearly they don't care, as long as the hotel is full and they're making money, why spend to upgrade. I guarantee you that in a few years, this hotel won't meet HiX standards and will be rebranded, all without spending a dime.