Comfort Inn & Suites JFK Airport

We were forced to stay here when snow scuttled our original flight plans. I don’t think any money has been spent on this place in the past 20 years. There is no restaurant, and any services offered are minimal. The one positive comment I have is that the shuttle to the airport worked out well.

The price was affordable and most of the staff was helpful but the front desk clerk Lisa (African American woman) was unapproachable and very rude. She sat at the desk with an angry face and I was afraid to ask her for a paper plate. When I took the plate, she came up and started yelling at me as if I was a bum. I paid and stayed there for 6 nights. I felt so humiliated and scared. This is the main reason why I would never stay at this hotel again.

My room was clean and had the minimum amenities you would expect. They offer free off-street parking but it is limited. Fortunately I was able to find a space. Breakfast is continental. The biggest problem was the DISH TV...I couldn't figure out how to increase the volume or turn off the notice that DISH is not on. Threw a jacket over it at night. Not a biggie for a none-night stay.