Super 8 By Wyndham Plattsburgh

We had to stay for one night at the Super 8, my husband, me, and our 2 children. We took a room with 2 beds. It was okay. Clean. No unpleasant odor as mentioned in other reviews. No mold either. The bedding was clean. The A/C was functional. The only 2 less pleasant things are that the pool is very cold (my children did not want to swim) and for breakfast there is not much choice except waffles (without condiments), buttered toast, and cereal. Otherwise, it was fine for 1 night.

**Do not stay here.** We arrived as a family expecting a clean, safe place to stay, but within 20 minutes we knew we couldn't spend the night. The first room we were assigned was unacceptable. There was black mould around the entire bathtub, the toilet was loose and moved, the carpets were dirty, the wallpaper was peeling, there were exposed wires, and the smoke detector was missing. We immediately requested a different room. The second room also had obvious signs of water damage, with wallpaper bubbling in multiple areas, raising concerns about hidden mould. The shower curtain had black stains. At that point we no longer felt comfortable staying. Our children wanted to use the pool while we sorted things out, but there were no clean towels available. The pool water appeared dirty and had an unpleasant smell. Throughout the hotel there was a strong musty odour mixed with cigarette smoke. The final concern was that our room door did not close properly, leaving us feeling unsafe. With the condition of both rooms and the safety concerns, we made the decision to leave rather than risk staying overnight. Despite being at the hotel for only about 20 minutes and never staying the night, the hotel refused to refund us. This wasn't about changing our minds or finding minor issues—it was about cleanliness, maintenance, and safety. I hope management addresses these problems so future guests, especially families, don't have the same experience.

Horrible service, rude staff, yhe smell of the place was disgusting and the room was dirty and uncomfortable the breakfast had live ants in the syrup dispenser