Residence Inn Poughkeepsie

4.0 / 5

•

2525 South Rd, Poughkeepsie, New York, United States 12601

Reviews from Guests

4.0/5

379

Reviews

from real guests

bam00re

After booking our room 10 months in advance for Marist family weekend, we arrived on Friday night. Check in was efficient, but when we got to our room we instantly noticed a musty smell and LOUD noise. There was a large, portable AC unit with a venting hose through the window in the sitting area of the room. We tried to call down to the front desk, but the phone was disconnected. My husband went down and politely asked to change rooms. He was told by the receptionist that there were no other rooms available and no other solution was offered. Not having any other options in the area, we stayed. Over the course of the two nights we barely slept. The unit was incredibly loud and, when turned off for quiet, the room had no air circulation. Furthermore, the ceiling in the bathroom was cracked with a piece falling due to water damage from the room above. A room in this condition should not be sold until repairs are made. We are loyal Marriott customers and this is unacceptable. We will not be back and recommend that you choose a different option in the Poughkeepsie area.

K6Max

We all know Residence Inn's. We know they have kitchenettes and a breakfast in the morning. What made this experience different was the team that provides services. I must say Daisy Tobar is a very knowledgeable and happy person in charge of the front desk. Her enthusiasm permeates through her whole team. Yes it is your basic breakfast, but the difference is easy to spot. Williams takes pride in providing hot, fresh food and beverages. He hustles around with a smile to make your experience special. The room was clean and well stocked. Thank you to whole team and the next time I go to a WestPoint game, I hope to see you again.

victoriar535

This property is in a convenient location not far from downtown Poughkeepsie and the FDR home/museum and the Vanderbilt home (which are what we came to show our grandchildren). The shower was perfect for me ---just the right pressure and height. Though it was a bit of a letdown after the more spacious Homewood Suites 2 bedroom, 2 bath units we had stayed in earlier during our trip, in fairness, it was also much less expensive, Some things to pay attention to: There was only 1 bed in each of the two bedrooms, so we "lost" the living room since one of our granddaughters had to use the sofa bed. This was clear in the description but I didn't realize how little living space would remain with the sofa bed in use. The mattress on the sofa bed was not good at all, but our granddaughter didn't mind since she is light. You will need to request the bedding at the front desk or from housekeeping, and you will need to make it up yourself. Since neither the front desk nor housekeeping picked up the phone when I called, we had to do down and pick it up in person. In general, they could do better in the housekeeping area. The configuration of the unit is very tight. With the sofa bed made up, there is little room to walk around the living room. They don't provide daily housekeeping, even on request. If you need extra towels, you'll need to request/get them yourself. My socks were visibly dirty after walking around the suite for a few hours, so I wish they had cleaned more thoroughly. If I were in the area again, I would try a different property. We are Marriott Rewards members, but we paid cash for this stay.

Facilities Details

Air Conditioning

Free Wifi

Internet

Pets allowed

Family Rooms

Hot Tub

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Laundry

Cashless payment service

Contactless check-in/out

Facilities for Disabled Guests

First aid kit

Hungarian Spoken

Non-smoking Rooms

Car park [free of charge]

Elevator

English Spoken

Shared Lounge/TV Area

Game Room

Icelandic Spoken

Portuguese Spoken

Protective screens in common areas

Hot water linen and laundry washing

Dry Cleaning

Sanitized kitchen and tableware items

On-site accessible self parking

Wi-Fi in public areas

Free face masks

Snack Bar

Allergy-free rooms

Grocery Deliveries

Tennis Court

24-Hour Front Desk

Staff trained in safety protocol

Smoke-free property

Car park [on-site]

Physical distancing of at least 1 meter

Korean Spoken

Vending machine

Anti-viral cleaning products

Hair/Beauty Salon

Laundromat

Daily disinfection in common areas

Hand sanitizer

Nightclub/DJ

Air conditioning in public area

Daily Housekeeping

Rooms sanitized between stays

Indonesian Spoken

Norwegian Spoken

Fax/Photocopying

Room sanitization opt-out available

BBQ Facilities

Shared stationery removed

Safe dining setup

Terrace

Air Conditioning

Free Wifi

Internet

Pets allowed

Family Rooms

Hot Tub

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Laundry

Cashless payment service

Contactless check-in/out

Facilities for Disabled Guests

First aid kit

Hungarian Spoken

Non-smoking Rooms

Car park [free of charge]

Elevator

English Spoken

Shared Lounge/TV Area

Game Room

Icelandic Spoken

Portuguese Spoken

Protective screens in common areas

Hot water linen and laundry washing

Dry Cleaning

10 Available Room Types

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Sleep comfort items

Close-caption TV

Window

Air Conditioning

Blackout curtains

Desk

Roll-in shower

Accessible toilet

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Bar

Bathtub grab bar

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Cleaning Products

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Dishwasher

Microwave

Studio Suite, 1 King Bed with Sofa bed

Sleep comfort items

Close-caption TV

Window

Air Conditioning

Blackout curtains

Desk

Lever handle on door

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Cleaning Products

Lowered electrical outlet

Toaster

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Dishwasher

Microwave

Interconnecting Room(s) Available

Suite, 2 Bedrooms

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Sleep comfort items

Close-caption TV

Refrigerator

Laptop workspace

Window

Air Conditioning

Dining Area

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Desk

Cleaning Products

Lowered electrical outlet

Toaster

Lever handle on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Fold-up bed

Dishwasher

Kitchen

Sitting Area

Microwave

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Sleep comfort items

Close-caption TV

Window

Air Conditioning

Blackout curtains

Desk

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Bar

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Cleaning Products

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Dishwasher

Microwave

Suite, 1 Bedroom (Hearing Accessible)

Sleep comfort items

Close-caption TV

Window

Air Conditioning

Blackout curtains

Desk

Accessible toilet

Lever handle on door

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Bar

Bathtub grab bar

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Cleaning Products

Lowered electrical outlet

Toaster

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Dishwasher

Microwave

Facilities Details

Pool and Spa

Hot Tub

Fitness Center

Food & Drink

Snack Bar

Grocery Deliveries

Vending machine

BBQ Facilities

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Contactless check-in/out

Smoke-free property

Laundromat

Nightclub/DJ

Air conditioning in public area

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Terrace

Cleaning Services

Laundry

Cashless payment service

First aid kit

Protective screens in common areas

Hot water linen and laundry washing

Dry Cleaning

Sanitized kitchen and tableware items

Free face masks

Staff trained in safety protocol

Physical distancing of at least 1 meter

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Daily Housekeeping

Rooms sanitized between stays

Room sanitization opt-out available

Shared stationery removed

Safe dining setup

Languages Spoken

Hungarian Spoken

English Spoken

Icelandic Spoken

Portuguese Spoken

Korean Spoken

Indonesian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Non-smoking Rooms

Car park [free of charge]

Elevator

Family Rooms

All Spaces Non-Smoking (public and private)

On-site accessible self parking

Allergy-free rooms

Pets allowed

Designated Smoking Area

Car park [on-site]

Air Conditioning