Hampton Inn & Suites Rochester/Henrietta

4.0 / 5

•

280 CLAY ROAD, ROCHESTER, 14623

Reviews from Guests

4.0/5

1,007

Reviews

from real guests

PerrysEast

What a pleasant surprise The Hampton Inn and Suites was for my wife and I last weekend. From check-in to Check-out it was just lovely. Heather at the front desk offered us a free upgrade to a suite because we were members. And, she was very helpful in a number of ways after by texting once a day to make sure we were satisfied That’s a nice advantage. The Hotel and the room were immaculate. The rest of the staff was very pleasant. We used the pool and the free breakfast. Good waffles.Dis appointing potatoes. My wife raved about the mini scones. Would definitely stay here again.

B8517CJchrisc

This was in a great location-- every store and restaurant you can think of is across the street. My kids enjoyed the large pool. The lobby was a nice place to hang out in with some family while we waited to leave. The rooms were clean and plenty big enough. I enjoyed staying here and would stay again for sure if I return to the area.

LoveTravel788300

The Hampton Inn on Clay Road is off a busy road (Jefferson), overlooking a massive car wash (not scenic but never heard any noise). But it’s a great location for shopping and dining. Free hotel breakfast is great but Steve’s diner with their special love cakes (pancakes) is very close. Almost across the street is Palmers, a seafood and meat store that has ready to eat or ready to heat food. Wegmans isn’t far. And lots of restaurants. So, it isn’t a charming inn on a lake in the mountains. The rooms are freshly renovated and much nicer. The big ugly desk is gone. The tv is over a cabinet with a frig and a round table with two chairs is across. Great for working on a laptop, enjoying a cup of coffee, glass of wine, looking out of the window. The new layout makes the room seem much more comfortable and cosy. This Hilton tends to run lower is cost than other Rochester Hiltons. Don’t let the price fool you into thinking it’s “lesser.” Great value.

Facilities Details

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Air conditioning in public area

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Temperature check for guests and staff

Face coverings on staff

Ironing Service

Swimming pool

Wired Internet

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

Icelandic Spoken

Rooms sanitized between stays

Vending machine

First aid kit

Free face masks

Dry Cleaning

Guest rooms seal after sanitization

Safe dining setup

Wi-Fi in public areas

Body thermometer

Korean Spoken

Smoke-free property

Sanitized kitchen and tableware items

Snack Bar

Contactless check-in/out

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Facilities for Disabled Guests

Protective screens in common areas

Adults Only

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Air conditioning in public area

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

10 Available Room Types

1 KING BED-SOFABED-NONSMOKING

Bathroom

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

Sofa

1 KING HEARING ACCESS W/SOFABED-NONSMOKING

Bathroom

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

Sofa

2 QUEENS MOBILITY ACCESS W/TUB-NONSMOKING

2 QUEENS MOBILITY ACCESS W/TUB-NONSMOKING

Bathroom

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

1 KING HEARING ACCESSIBLE-NONSMOKING

Bathroom

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

1 KING MOBILITY ACCESS WITH TUB-NONSMOKING

1 KING MOBILITY ACCESS WITH TUB-NONSMOKING

Bathroom

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Buffet-Style Restaurant

Vending machine

Snack Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Laundromat

Cash withdrawal

Family/child friendly

Kids club

Smoke-free property

Contactless check-in/out

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Cleaning Services

Hand sanitizer

Daily Housekeeping

Daily disinfection in all rooms

Sterilizing equipment

Staff trained in safety protocol

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Temperature check for guests and staff

Face coverings on staff

Ironing Service

Rooms sanitized between stays

First aid kit

Free face masks

Dry Cleaning

Guest rooms seal after sanitization

Safe dining setup

Body thermometer

Sanitized kitchen and tableware items

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Protective screens in common areas

Languages Spoken

Spanish Spoken

English Spoken

Hungarian Spoken

Icelandic Spoken

Korean Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Check-in [24-hour]

Designated Smoking Area

Swimming pool

Car park [free of charge]

Pets allowed

Family Rooms

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Adults Only