Red Roof Inn Rochester - Airport

2.0 / 5

•

155 Buell Rd, Rochester, NY, United States 14624

Reviews from Guests

2.0/5

Reviews

from real guests

steve-s-2020a

The good: It's one of the cheapest places to stay, and is 5 minutes from the airport. The room itself is decent for the price and good for a couple of nites. The bad: There are sketchy people around, in the parking lot and inside the hotel. On my second night some people had a huge fight in the hall outside my door with a lot of crazy yelling, screaming, cursing. They sounded like they were on drugs and not only was I awoken in the middle of the night but I was half expecting them to burst through my door. The shower head was broken and half hanging off the rod but still usable. I got one pillow and a thin blanket. In Rochester, in March. I asked for a second pill at the front desk, got the nod but never got the pillow.

AngelaM0310

I understand the phrase “You get what you pay for” but wow this one was bad. The place is extremely dirty. The parking lot and grounds with littered. The room was filthy. The tub had sitting water in the drain. Please don’t be like me and take your family there to save a few bucks. We couldn’t get out of there fast enough.

T6204EKrobins

The first room I was placed in had the curtains pulled out of the wall. Literally. The 2nd room was disgustingly dirty including feces around toilet. I don’t believe this room had been cleaned in years! Bedding was non existent. Gum stuck on heater. Vaseline type smears on the mirrors. Bits of toilet paper on flooring. Broken window as well. A violent fight broke out with screaming in room next to me and office would not answer my calls. I had a very late check-in and had planned on staying two nights. I slept a few hours in my clothes on top of the dirty blanket and checked out early morning. Do not ever stay here!!! I did tell desk clerk what I thought and he clearly could not have cared less.

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Evening Entertainment

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Casino

24-Hour Front Desk

Room decorations

English Spoken

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Face coverings on staff

Service animals are welcome

Breakfast in the Room

Car park [free of charge]

Hungarian Spoken

Khmer Spoken

Icelandic Spoken

Vending machine

First aid kit

Guest rooms seal after sanitization

Nightclub/DJ

Indonesian Spoken

Wi-Fi in public areas

Game Room

Smoke-free property

Laundry

Contactless check-in/out

Daily disinfection in common areas

Anti-viral cleaning products

Chapel/Shrine

Facilities for Disabled Guests

Rooms sanitized between stays

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Evening Entertainment

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Casino

24-Hour Front Desk

Room decorations

English Spoken

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Face coverings on staff

Discounts recommended for you

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10 Available Room Types

Superior Room, 1 King Bed, Non Smoking

Heating

Non-smoking

Pets allowed in room

Laptop workspace

Blackout curtains

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Microwave

Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking

Heating

Non-smoking

Bathtub grab bar

Pets allowed in room

Laptop workspace

Blackout curtains

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Accessible toilet

Interconnecting Room(s) Available

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Microwave

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Towels

Heating

Sleep comfort items

Non-smoking

Interconnecting Room(s) Available

Pets allowed in room

Free Wifi

Laptop workspace

Blackout curtains

Private bathroom

Bathtub or Shower

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Exterior corridor

Telephone

Desk

Standard Room, 2 Queen Beds, Smoking

Towels

Heating

Sleep comfort items

Smoking allowed

Interconnecting Room(s) Available

Pets allowed in room

Free Wifi

Laptop workspace

Blackout curtains

Private bathroom

Bathtub or Shower

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Exterior corridor

Telephone

Desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll - In Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll - In Shower)

Heating

Non-smoking

Bathtub grab bar

Pets allowed in room

Laptop workspace

Blackout curtains

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Roll-in shower

Interconnecting Room(s) Available

Lever handle on door

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Facilities Details

Food & Drink

Breakfast in the Room

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Casino

Evening Entertainment

Kids club

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Common Areas

Game Room

Chapel/Shrine

Cleaning Services

Hand sanitizer

Daily Housekeeping

Room sanitization opt-out available

Daily disinfection in all rooms

Sterilizing equipment

Staff trained in safety protocol

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Rooms sanitized between stays

Languages Spoken

Spanish Spoken

English Spoken

Hungarian Spoken

Khmer Spoken

Icelandic Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Family Rooms

Check-in [24-hour]

Room decorations

Designated Smoking Area

Service animals are welcome

Car park [free of charge]

Pets allowed

Facilities for Disabled Guests